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Matthews Kia of Greece

Rochester, NY

4.5
535 Reviews
Discover something BIG at Matthews Kia of Greece! At Matthews Kia of Greece, we have a tremendous selection of New & Used Kias to give you the absolute best selection in Rochester, NY! We believe in long-term relationships with our customers and with transparent pricing, your vehicle purchase can be hassle-free and stress-free. Say goodbye to pushy car sales people and hello to Matthews! Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our Customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-ups over MSRP, hidden charges OR market rate adjustment fees. Save money and join our exclusive loyalty program Matthews Rewards Plus and save BIG on service or another future vehicle purchase! Download the Matthews App for free in your App Store to access your Matthews Rewards Plus benefits, shop online, schedule your service appointment & MORE! You and your safety are our top priority and we maintain a clean and sanitized environment for all and encourage an appointment to meet with our staff. Not comfortable leaving home? No problem! Shop online and chat with one of our Personal Shoppers who are always ready and willing to help! Plus, we'll buy your car- even if you don't buy from us! Discover Matthews and how Matthews means More. Every Day. Every Way. We look forward to serving you soon!
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4321 W Ridge Rd

Rochester, NY

14626

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Showing 535 reviews

May 15, 2023

Great service and my car looks and drives great with the new motor installed under the Kia warranty . I have had 3 Kia's and I would buy another when the time comes . More

by JCOLANTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can't remember all the names , but everyone was great ., Joe Kruppenbacher, Bradley Hooper
May 24, 2023 -

Matthews Kia of Greece responded

We're so glad to hear you had a pleasant experience with us! We truly appreciate your business and the perfect review!

May 15, 2023

Service department was very helpful and accommodating. Service Technicians were very helpful. Had a pleasant visit. More

by DEBFEELY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Kruppenbacher, Bradley Hooper
May 24, 2023 -

Matthews Kia of Greece responded

We're so glad to hear you had a great experience with our Service Department! We truly appreciate your business and the great review!

May 15, 2023

Service wouldn’t pick up call, was on hold for half an hour and then hung up on me. Never texted or called after vehicle was done, but never picked up the phone when I called a dozen times. When I arrived More

by DSMITHX51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Kruppenbacher, Bradley Hooper
May 24, 2023 -

Matthews Kia of Greece responded

We sincerely apologize for our lack of communication. We've reached out to our Management Team who will be reaching out in an effort to provide a better future experience. Thank you for letting us know!

May 15, 2023

I had an excellent experience. Johnna was the best and very knowledgeable. I appreciated that Erik made him self available as well. More

by markbr80
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erik Stark, Johnna Wallace
May 24, 2023 -

Matthews Kia of Greece responded

Hi Mark- We're so glad to hear you had a great experience with Johnna and Erik! We truly appreciate your business and the great review!

May 12, 2023

Brian S. was extremely professional and efficient. He made the purchase of my Kia Carnival go smoothly. He guided me to the right vehicle even though I came i More

by Carrie Rowe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Salamone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2023 -

Matthews Kia of Greece responded

Hi Carrie- We're so glad to hear you had a pleasant purchasing experience! We truly appreciate your business and we hope you're enjoying your New Carnival!

May 11, 2023

I went in for my first oil change and I was amazed at the service, I couldn't believe I got a car wash also 😊 top tear service. Thank u to the whole team of matthews kia More

by Wildpsg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erik Stark, Dan Mitchell, Bradley Hooper
May 24, 2023 -

Matthews Kia of Greece responded

We're catching up on reviews and want to thank you for yours and your business! We look forward to serving you again soon!

May 11, 2023

Excellent service, very knowledgeable sales staff and also very attentive and helpful. Ajay warrants a special kudo for helpfulness and service. More

by publicaddress
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ajay
May 24, 2023 -

Matthews Kia of Greece responded

We're catching up on reviews and want to thank you for yours and your business! We look forward to serving you again soon!

May 11, 2023

Matt listened to the things we wanted in a car and respected the decisions we made regarding our purchase. More

by tlk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew DiManno
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2023 -

Matthews Kia of Greece responded

We're catching up on reviews and want to thank you for yours and your business! We look forward to serving you again soon!

May 09, 2023

We found the dealership to very good. Our sales rep Ron Felix, very knowledgeable and thorough. Explained everything as we went along, test drove the KIA Forte. I would recommend this More

by dschenck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronald Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2023 -

Matthews Kia of Greece responded

We're catching up on reviews and want to thank you for yours and your business! We look forward to serving you again soon!

May 08, 2023

I found the dealership to very friendly. I also like all the information that was given. More

by 031181TEA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronald Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2023 -

Matthews Kia of Greece responded

We're catching up on reviews and want to thank you for yours and your business! We look forward to serving you again soon!

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