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Matthews Kia of Greece

Rochester, NY

4.5
562 Reviews
Discover something BIG at Matthews Kia of Greece! At Matthews Kia of Greece, we have a tremendous selection of New & Used Kias to give you the absolute best selection in Rochester, NY! We believe in long-term relationships with our customers and with transparent pricing, your vehicle purchase can be hassle-free and stress-free. Say goodbye to pushy car sales people and hello to Matthews! Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our Customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-ups over MSRP, hidden charges OR market rate adjustment fees. Save money and join our exclusive loyalty program Matthews Rewards Plus and save BIG on service or another future vehicle purchase! Download the Matthews App for free in your App Store to access your Matthews Rewards Plus benefits, shop online, schedule your service appointment & MORE! You and your safety are our top priority and we maintain a clean and sanitized environment for all and encourage an appointment to meet with our staff. Not comfortable leaving home? No problem! Shop online and chat with one of our Personal Shoppers who are always ready and willing to help! Plus, we'll buy your car- even if you don't buy from us! Discover Matthews and how Matthews means More. Every Day. Every Way. We look forward to serving you soon!
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4321 W Ridge Rd

Rochester, NY

14626

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Showing 562 reviews

July 16, 2023

Service was great,staff was friendly and it was easy to book an appointment online. More

by jclshepard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Kruppenbacher, Bradley Hooper
Jul 20, 2023 -

Matthews Kia of Greece responded

Thanks for choosing Matthews! We appreciate your business and we're always here to help!

July 16, 2023

Eddie was very helpful, friendly and has answered all of our calls and messages in a timely manner. Would definitely recommend him and Matthews Kia! More

by BrittsMom1994
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Jackson
Jul 20, 2023 -

Matthews Kia of Greece responded

Thanks for taking the time to review your experience at Matthews! Have a great day!

July 14, 2023

Kia has always taken care of me, sometimes maybe communication issues, but overall I am always great! More

by mcculloughdanijha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ajay , 5 stars, Zac Richards, Joe Kruppenbacher, Bradley Hooper
Jul 20, 2023 -

Matthews Kia of Greece responded

Thank you for choosing Matthews! If there is anything more we can do in the future to provide a better experience, please don’t hesitate to reach out and let us know how by emailing TellUs@matthewsauto.com

July 13, 2023

This dealership was amazing in helping me purchase my car! I loved working with them! More

by Sponhouseb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Salamone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Artem Afanasyev, Erik Stark, Zac Richards, Joe Kruppenbacher, Johnna Wallace, Bradley Hooper
Jul 20, 2023 -

Matthews Kia of Greece responded

Thanks for taking the time to review your experience at Matthews! Have a great day!

Jul 22, 2023 -

Sponhouseb responded

resigning

July 13, 2023

Horrible experience with Matthews Kia service. Brought my Soul in for a check engine light error P0017. Was told that an oil change would fix it because I had a non-OEM filter. My service advisor More

by eb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Silverio Rodwell - rate a zero not impressed with his listening or customer service.
Jul 20, 2023 -

Matthews Kia of Greece responded

Thank you for letting us know about your recent experience. We want to assure you that we are working diligently to find a resolution and apologize that it wasn’t a great experience.

July 13, 2023

The process was easy & I didn’t feel I was being pushed on my our sales rep, Dan Mitchell. My wife & I came away very happy. Hopefully, we won’t have to buy another car for several years, but Dan & Matth More

by Brandon Weeks
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Mitchell
Jul 20, 2023 -

Matthews Kia of Greece responded

Thank you for the awesome review of our Team at Matthews! We truly appreciate your business and we're so glad you had a good experience with us!

July 13, 2023

Matthew’s Kia worked to make our car buying experience go smoothly and stress-free! More

by kr_weeks
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zac Richards, Dan Mitchell
Jul 20, 2023 -

Matthews Kia of Greece responded

We're so glad to hear that your buying process was easy and smooth. Thank you for your business and remember we're always here to help!

July 13, 2023

There is always an issue when I bring my car in for service. There’s a lot of miscommunication between staff which affects the customers. Every time I bring my car in, it’s always a problem More

by Cierra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brent, Bradley Hooper
Jul 20, 2023 -

Matthews Kia of Greece responded

Thank you for letting us know about your recent experience. We want to assure you that we are working diligently to find a resolution and apologize that it wasn’t a great experience.

July 11, 2023

Love the place it’s clean. . there very friendly got my service done on time. More

by EDELYN2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter barnard, Dan Mitchell
Jul 20, 2023 -

Matthews Kia of Greece responded

Thanks for choosing Matthews to service your vehicle. We look forward to serving you again soon!

July 10, 2023

Had a great experience at Matthews on the Ridge. Dan Allen was extremely helpful and made the experience enjoyable. Kept us informed on our pre ordered Telluride through production. Once again thank More

by jlercher13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Allen
Jul 20, 2023 -

Matthews Kia of Greece responded

Thank you for the EXCELLENT review of our Team at Matthews! We truly appreciate your business and we're so glad you had a good experience with us!

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