Back

Matthews Kia of Greece

Rochester, NY

4.5
562 Reviews
Discover something BIG at Matthews Kia of Greece! At Matthews Kia of Greece, we have a tremendous selection of New & Used Kias to give you the absolute best selection in Rochester, NY! We believe in long-term relationships with our customers and with transparent pricing, your vehicle purchase can be hassle-free and stress-free. Say goodbye to pushy car sales people and hello to Matthews! Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our Customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-ups over MSRP, hidden charges OR market rate adjustment fees. Save money and join our exclusive loyalty program Matthews Rewards Plus and save BIG on service or another future vehicle purchase! Download the Matthews App for free in your App Store to access your Matthews Rewards Plus benefits, shop online, schedule your service appointment & MORE! You and your safety are our top priority and we maintain a clean and sanitized environment for all and encourage an appointment to meet with our staff. Not comfortable leaving home? No problem! Shop online and chat with one of our Personal Shoppers who are always ready and willing to help! Plus, we'll buy your car- even if you don't buy from us! Discover Matthews and how Matthews means More. Every Day. Every Way. We look forward to serving you soon!
Contact Dealership

4321 W Ridge Rd

Rochester, NY

14626

Directions

By Type

Showing 562 reviews

July 22, 2023

I felt like I was stuck before a few days ago. My Kia had gotten broken into and I’ve felt uncomfortable driving it since all the nonsense with a Kia Boys. I went to the dealership, not really hav More

by Suzy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Salamone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erica, Dan Allen, Eddie Jackson
Jul 24, 2023 -

Matthews Kia of Greece responded

Hi Suzy- We're so glad to hear that our Team could take an uncomfortable experience and turn it around for you. We appreciate your patience during these times and we truly appreciate your business.

July 21, 2023

Pretty good service and nice people working there they try to make you fell god all the time I will recommended to everyone More

by drope71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Kruppenbacher, Bradley Hooper
Jul 24, 2023 -

Matthews Kia of Greece responded

Thanks for taking the time to review your experience at Matthews! Have a great day!

July 21, 2023

Eddie Jackson was great to work with. Very nice guy and very thorough when going over our car with us. More

by james zingler
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Pat Brown, Eddie Jackson
Jul 24, 2023 -

Matthews Kia of Greece responded

We're so glad to hear your experience with Eddie was a good one. Thank you for the great review and your business!

July 19, 2023

I was not given everything that was wrong with my car. My mechanic did not do a good job of letting me know what was wrong outside of insurance covering it. He let me drive off with our telling me my batt More

by Coolyschool
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Salamone
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Jacobs
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chino
Jul 20, 2023 -

Matthews Kia of Greece responded

Thank you for letting us know about your recent experience. We want to assure you that we are working diligently to find a resolution and apologize that it wasn’t a great experience.

July 19, 2023

This dealership is worse dealership ever had in my life. I had a great experience in 2020 when I bought it. But that appointment was changed my mind about my lovely car 2020 KIA Sportage. I had an app More

by EABDALLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Salamone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Jacobs
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : They are 2 employees I am not memories their name., Pat Brown, Artem Afanasyev, Erik Stark, Zac Richards, Joe Kruppenbacher, Bradley Hooper
Jul 20, 2023 -

Matthews Kia of Greece responded

Thank you for letting us know about your recent experience. We want to assure you that we are working diligently to find a resolution and apologize that it wasn’t a great experience.

July 18, 2023

Dan was very patient and never pressured me into any decisions about my purchase. Thanks! More

by Drewbc8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Mitchell
Jul 20, 2023 -

Matthews Kia of Greece responded

We're so glad to hear that you had a positive experience with our Team at Matthews. We appreciate your business and are always here to help!

July 17, 2023

Everything went great until my son in law asked exactly what was done. The guys laughed at hin after the one guys answered because he asked very rude guys and very unprofessional More

by noneyet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure what the man's name was
Jul 20, 2023 -

Matthews Kia of Greece responded

Thanks for choosing Matthews to service your vehicle. We look forward to serving you again soon!

July 17, 2023

Very friendly and easy to work with kept me informed of what they were doing, and how long the service would take. More

by R.E.BELKNAP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Kruppenbacher, Eddie Jackson
Jul 20, 2023 -

Matthews Kia of Greece responded

Thanks for choosing Matthews! We appreciate your business and we're always here to help!

July 17, 2023

Dan was amazing throughout the whole process. He made it simple and made sure to answer all of our questions. Highly recommend him to anyone looking for a new ride. #danmitchellexperience 👍🏼 More

by mrhughes619
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Mitchell
Jul 20, 2023 -

Matthews Kia of Greece responded

We're so glad to hear that your buying process was easy and transparent. Thank you for your business and remember we're always here to help!

July 17, 2023

Dan Mitchell provided a great experience with the purchase of our new vehicle. He made the process so smooth and took time to show me all the important features on the telluride before we left. Thank More

by Ehughes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Mitchell
Jul 20, 2023 -

Matthews Kia of Greece responded

Thank you for the EXCELLENT review of our Team at Matthews! We truly appreciate your business and we're so glad you had a good experience with us!

...
41
...