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Matthews Kia of Greece
Rochester, NY
562 Reviews
Discover something BIG at Matthews Kia of Greece!
At Matthews Kia of Greece, we have a tremendous selection of New & Used Kias to give you the absolute best selection in Rochester, NY! We believe in long-term relationships with our customers and with transparent pricing, your vehicle purchase can be hassle-free and stress-free. Say goodbye to pushy car sales people and hello to Matthews!
Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our Customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-ups over MSRP, hidden charges OR market rate adjustment fees.
Save money and join our exclusive loyalty program Matthews Rewards Plus and save BIG on service or another future vehicle purchase! Download the Matthews App for free in your App Store to access your Matthews Rewards Plus benefits, shop online, schedule your service appointment & MORE!
You and your safety are our top priority and we maintain a clean and sanitized environment for all and encourage an appointment to meet with our staff. Not comfortable leaving home? No problem! Shop online and chat with one of our Personal Shoppers who are always ready and willing to help! Plus, we'll buy your car- even if you don't buy from us!
Discover Matthews and how Matthews means More. Every Day. Every Way.
We look forward to serving you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday 7:30 AM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday 7:30 AM
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Showing 562 reviews
September 09, 2023
Customer service can be a little more helpful. During the time my vehicle was stolen. I was given the run around and they seemed very frustrated when I would call about the status of my vehicle. M During the time my vehicle was stolen. I was given the run around and they seemed very frustrated when I would call about the status of my vehicle. My lease is up next October and I do not plan on returning to Kia. More
by TWEETYNINA07
Verified CustomerEmployees Worked With
Other Employees :
Joe Kruppenbacher, Eddie Jackson, Bradley Hooper
September 08, 2023
I asked sales person Brandon Lasher to get me finished as quickly as possible.. He did that and I got the car I wanted , for the price I wanted.. quickly as possible.. He did that and I got the car I wanted , for the price I wanted.. More
by GKendig
Employees Worked With
Brandon Lasher
September 07, 2023
I’m so impressed. My car was ready in shorter time than expected. It was also vacuumed and washed. Dry friendly staff. So professional!! My car was ready in shorter time than expected. It was also vacuumed and washed. Dry friendly staff. So professional!! More
by RBILLIN2
Employees Worked With
Joe Kruppenbacher, Bradley Hooper
September 01, 2023
Good staff on the service sept. I do find that they seem to find repairs that other mechanics I trust do not state need to be done. Questions my trust. I do find that they seem to find repairs that other mechanics I trust do not state need to be done. Questions my trust. More
by DWehrle
Employees Worked With
Joe Kruppenbacher, Bradley Hooper
September 01, 2023
I felt that they took too long. I watched my car for an hour and 45 minutes of that hour it just sat up on the lift with no one around it I could’ve been out of there a lot earlier. I watched my car for an hour and 45 minutes of that hour it just sat up on the lift with no one around it I could’ve been out of there a lot earlier. Just wasting my time. The mechanic working on my car was also working on another one at the same time right next to it. What was the point of making an appointment? More
by ALBATROSS0203
Employees Worked With
Vasilios, Joe Kruppenbacher, Bradley Hooper
September 01, 2023
Your service is excellent and the people are very friendly but why is it every time I have service done in my car my valve caps are always missing on my tires? This is a standard procedure? friendly but why is it every time I have service done in my car my valve caps are always missing on my tires? This is a standard procedure? More
by EPIMIKE
Employees Worked With
Bradley Hooper
August 31, 2023
Staff is always very pleasant and courteous. Wait time was acceptable. And they wash the vehicle every time i come in for n oil change Wait time was acceptable. And they wash the vehicle every time i come in for n oil change More
by katherine_porter1014
Employees Worked With
Joe Kruppenbacher, Bradley Hooper
