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Matthews Kia of Greece

Rochester, NY

4.5
562 Reviews
Discover something BIG at Matthews Kia of Greece! At Matthews Kia of Greece, we have a tremendous selection of New & Used Kias to give you the absolute best selection in Rochester, NY! We believe in long-term relationships with our customers and with transparent pricing, your vehicle purchase can be hassle-free and stress-free. Say goodbye to pushy car sales people and hello to Matthews! Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our Customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-ups over MSRP, hidden charges OR market rate adjustment fees. Save money and join our exclusive loyalty program Matthews Rewards Plus and save BIG on service or another future vehicle purchase! Download the Matthews App for free in your App Store to access your Matthews Rewards Plus benefits, shop online, schedule your service appointment & MORE! You and your safety are our top priority and we maintain a clean and sanitized environment for all and encourage an appointment to meet with our staff. Not comfortable leaving home? No problem! Shop online and chat with one of our Personal Shoppers who are always ready and willing to help! Plus, we'll buy your car- even if you don't buy from us! Discover Matthews and how Matthews means More. Every Day. Every Way. We look forward to serving you soon!
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4321 W Ridge Rd

Rochester, NY

14626

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Showing 562 reviews

September 30, 2023

Joe thanks for taking care of my company vehicle on such short notice it was greatly appreciated! More

by DON SIMCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Kruppenbacher, Bradley Hooper
September 29, 2023

We were able to schedule an appointment quickly and then on top of that the service was great! We will be going back to this dealership instead of where we purchased the car. More

by Kun
Recommend Dealer
Yes
Employees Worked With
Joe Kruppenbacher, Bradley Hooper
Sep 29, 2023 -

Matthews Kia of Greece responded

Welcome to the Matthews family! We truly appreciate your business and the great review!

September 28, 2023

Dan ,experience and knowledge of the 2024 kia telluride was great he help me and my wife and was veryrespectful More

by ELOVEJR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Mitchell
Sep 29, 2023 -

Matthews Kia of Greece responded

Congratulations on your Telluride! We're so glad that Dan took great care of you! We truly appreciate your business!

September 28, 2023

Awesome dealership, very friendly and very knowledgeable. Ron Amazing sales person very helpful and welcoming. More

by CATHYDUGAN51
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronald Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Matthews Kia of Greece responded

We're so glad you had a great experience with Ron! Welcome to the Matthews family! We truly appreciate your business and hope you enjoy your new ride!

September 28, 2023

Outstanding work. Always excellent service. Kind and friendly. Quick appointments. They treat you like a member. More

by rhold103
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Kruppenbacher, Dan Mitchell, Bradley Hooper
Sep 28, 2023 -

rhold103 responded

Always excellent service. King and friendly. Quick appointments. They treat you like a member of the family.

Sep 28, 2023 -

rhold103 responded

Great service. Quick appointments. Kind and friendly.

Sep 29, 2023 -

Matthews Kia of Greece responded

Thank you for your business and the awesome review!

September 28, 2023

Everyone is always so friendly there, and the service provided exceeded my expectations. One nice gentleman even put my wipers on for me and went above and beyond without even asking More

by ZACHKLEIN58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Kruppenbacher, Bradley Hooper
Sep 29, 2023 -

Matthews Kia of Greece responded

We're so glad you had a wonderful experience with our Team! We truly appreciate your business and the great review!

September 28, 2023

Seems like when your car is in for service for something they come up with a long list of other items that should be done.Also , it took 2 hours for an inspection and tire rotationAND a lube that I agreed t More

by patp2223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Hooper
Sep 29, 2023 -

Matthews Kia of Greece responded

We apologize for the delay during your service visit and will make note to your Management Team. Your business is important to us and we appreciate yo letting us know.

September 27, 2023

All went well except the car was not washed as it usually is after being serviced. More

by GMARISCHEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Sep 29, 2023 -

Matthews Kia of Greece responded

We apologize your vehicle wasn't washed! We appreciate your understanding and the great review!

September 27, 2023

Great service and friendly people. Would recommend to every Kia owner I know. Good job! More

by Ajw329
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Kruppenbacher, Bradley Hooper, Ajay Stevens
Sep 29, 2023 -

Matthews Kia of Greece responded

Thank you for your kind words! We truly appreciate your business!

September 27, 2023

Ron was so great in showing every detail of the car. Always available if I had any questions. Highly recommended to friends and family. More

by krowan1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronald Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Matthews Kia of Greece responded

We're happy to hear that Rob took great care of you! We truly appreciate your business and look forward to serving you again soon!

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