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Matthews Kia of Greece
Rochester, NY
624 Reviews
Discover something BIG at Matthews Kia of Greece!
At Matthews Kia of Greece, we have a tremendous selection of New & Used Kias to give you the absolute best selection in Rochester, NY! We believe in long-term relationships with our customers and with transparent pricing, your vehicle purchase can be hassle-free and stress-free. Say goodbye to pushy car sales people and hello to Matthews!
Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our Customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-ups over MSRP, hidden charges OR market rate adjustment fees.
Save money and join our exclusive loyalty program Matthews Rewards Plus and save BIG on service or another future vehicle purchase! Download the Matthews App for free in your App Store to access your Matthews Rewards Plus benefits, shop online, schedule your service appointment & MORE!
You and your safety are our top priority and we maintain a clean and sanitized environment for all and encourage an appointment to meet with our staff. Not comfortable leaving home? No problem! Shop online and chat with one of our Personal Shoppers who are always ready and willing to help! Plus, we'll buy your car- even if you don't buy from us!
Discover Matthews and how Matthews means More. Every Day. Every Way.
We look forward to serving you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday 7:30 AM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday 7:30 AM
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Showing 624 reviews
January 30, 2025
Sent in a previous review. Excellent dealership. General manager and staff professionals, friendly and fair. Excellent dealership. General manager and staff professionals, friendly and fair. More
by TIM2MINNEHAN
Verified CustomerEmployees Worked With
January 29, 2025
They were extremely helpful and friendly, making a difficult decision easier to decide on and buy there. difficult decision easier to decide on and buy there. More
by andreas.rau
January 27, 2025
My salesman listened to what I wanted in a car and was able to find a vehicle for me that also fit my budget. The sales manager also helped with some incentives to make the deal. The dealership showroom w able to find a vehicle for me that also fit my budget. The sales manager also helped with some incentives to make the deal. The dealership showroom was very clean. More
by CRHINCHMAN
January 27, 2025
Service was excellent. I never had a problem with Matthews’s service. They always are prompt & polite. I never had a problem with Matthews’s service. They always are prompt & polite. More
by rdrosenbauer
Employees Worked With
January 27, 2025
This dealership has always been there for me over the past almost 20 years. I have experienced the changing of employees and found them to be as caring and informed as I am accustomed to. My first Kia w past almost 20 years. I have experienced the changing of employees and found them to be as caring and informed as I am accustomed to. My first Kia was purchased from Bill Few celloscillo. I wish this phone knew how to spell the man’s name but I’m sure you can sound it out.! Lol. More
by PAPPAJOE
January 26, 2025
Easy to work with, friendly, knowledgeable, good followup, timely, flexible, good communication, succinct, trustworthy, Love my car! followup, timely, flexible, good communication, succinct, trustworthy, Love my car! More
by geosusan
Employees Worked With
January 24, 2025
Everyone was very friendly. Very welcoming and inviting space. Wouldn't change a thing at all. Very welcoming and inviting space. Wouldn't change a thing at all. More
by KATH72GILBOE
January 23, 2025
My car went in for a check engine light. Wishful thinking was an easy fix of oil change and engine flush. 12 miles later my light turned back on, brought my car back in. After 1 1/2 weeks I Wishful thinking was an easy fix of oil change and engine flush. 12 miles later my light turned back on, brought my car back in. After 1 1/2 weeks I contacted the service department, was told he was looking into it and I would get a call back end of day. That day ended and I called again, while chatting with him I could tell something was off, he made a long winded lie, which after calling my extended warranty company he was lying to me. Now at the 2 week point I was told my car hasn’t even been looked at. When it was pointed out it’s been 2 weeks with out be having a vehicle, the same guy said “well I put you in the loaner”, he did not. I was very annoyed at this point, and my temper was starting to show, he called me back 10 mins later to let me know they did have a car for me. At the 3 week mark I called again, there has been zero effort to communicate with me, I was told my car was getting worked on. They had been emailing the wrong adjuster so they were behind. Week 4, I called (again), they were ordering parts and they should be in the following week. 4 1/2 weeks this was the first time anyone had called me on my car, they were waiting on one more part and it would be ready soon. 5 weeks to the day from when I dropped off the car I got the call it was done. I needed to drive it for 75 miles and they would do the inspection “quick hook it up since we have already looked it over” I scheduled my appointment for 10am and was there for over 2 hours. The place is run horribly, their lack of communication is just unacceptable. Would not recommend them to anyone. More
by JGalante05
Employees Worked With
Other Employees :
Brent was the main person I dealt with but also talked to Ar
January 23, 2025
The sales team makes the process as comfortable as possible. Very friendly and respectful, worked within our budget. possible. Very friendly and respectful, worked within our budget. More
by D&DJohnson
Employees Worked With
January 19, 2025
Great customer service, would highly recommend this dealership to all of my family and friends dealership to all of my family and friends More
by practical38
Employees Worked With
