Matthews Kia of Greece

I had an appointment to have recalls completed in April I took my car to the dealership and left it there for several hours to be informed they did not have the parts for 3 of the recalls it was there for an took my car to the dealership and left it there for several hours to be informed they did not have the parts for 3 of the recalls it was there for and it would need to be brought back once the parts arrived. I was never contacted again regarding the parts ever arriving. A couple months later I called back to see if the parts were there to have the recalls done and spoke to Tom in parts who said they were. I then brought my car back a second time for the recalls as well as the anti theft software update in September. When I arrived to pick up my car after the work had been done, I found my license plate and cover had been damaged when the car was brought out to me as if it had been hit or the car hit something as it was half hanging off with one screw. An employee did come out to bend the plate and cover back and put screws back on the plate. I then observed the contents of my armrest had been rummaged through while the car was at the dealer as everything inside was disheveled and not where I left it. There was no work completed in the car that would require any one to go through my armrest or the contents inside. Luckily, I left nothing of value in my car however it is concerning as to why someone would be in there to begin with. I do appreciate the car service that was available to get me to the location and back and the staff I interacted with at the desk were friendly. More

They do great service every time I go there it’s always fresh coffee made and fresh picked apples thanks for making my experience wonderful fresh coffee made and fresh picked apples thanks for making my experience wonderful More

Eddie is sincere, knowledgeable, and a joy to purchase a car from! He is very easy to deal with and truly cares for his customers. We are repeat customers of his and were very glad to see he joined Matthews car from! He is very easy to deal with and truly cares for his customers. We are repeat customers of his and were very glad to see he joined Matthews went we decided to purchase another KIA! More

Matt was amazing! I told him from the very beginning where I wanted my payment and how I wanted to do as much as possible before coming in. He made it happen! I told him from the very beginning where I wanted my payment and how I wanted to do as much as possible before coming in. He made it happen! More

They treated mevwith respect and cortsey and we'll manner. I WOULD REMOND TO FRIENDS AND FAMILY. manner. I WOULD REMOND TO FRIENDS AND FAMILY. More

Great The service was great and I didn't have to wait long. When my part arrived get called and got me scheduled right away. long. When my part arrived get called and got me scheduled right away. More

Things were gently explained to me. I should've started looking sooner b4 my lease was going to end, but I didn't want my last payments to get added to my new payment. Tried to stay ca I should've started looking sooner b4 my lease was going to end, but I didn't want my last payments to get added to my new payment. Tried to stay calm. So, I wasn't a fan of having to wait for a car. Eddie kept me in the loop & was responsive to my questions. It all ended well & I am very happy with my new car. More

Was told there was issue with my exhaust. When I went to pick up my vehicle the customer service rep had very little information on the problem and could not answer any of my questions When I went to pick up my vehicle the customer service rep had very little information on the problem and could not answer any of my questions More

I think the service dept is good, but always liked that they washed my vehicle after service. They didn’t do that the last time. The sales dept I felt was a little pushy and didn’t inform me about characte they washed my vehicle after service. They didn’t do that the last time. The sales dept I felt was a little pushy and didn’t inform me about characteristics of the vehicle until after purchase. More