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Matthews Kia of Greece
Rochester, NY
562 Reviews
Discover something BIG at Matthews Kia of Greece!
At Matthews Kia of Greece, we have a tremendous selection of New & Used Kias to give you the absolute best selection in Rochester, NY! We believe in long-term relationships with our customers and with transparent pricing, your vehicle purchase can be hassle-free and stress-free. Say goodbye to pushy car sales people and hello to Matthews!
Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our Customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-ups over MSRP, hidden charges OR market rate adjustment fees.
Save money and join our exclusive loyalty program Matthews Rewards Plus and save BIG on service or another future vehicle purchase! Download the Matthews App for free in your App Store to access your Matthews Rewards Plus benefits, shop online, schedule your service appointment & MORE!
You and your safety are our top priority and we maintain a clean and sanitized environment for all and encourage an appointment to meet with our staff. Not comfortable leaving home? No problem! Shop online and chat with one of our Personal Shoppers who are always ready and willing to help! Plus, we'll buy your car- even if you don't buy from us!
Discover Matthews and how Matthews means More. Every Day. Every Way.
We look forward to serving you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday 7:30 AM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday 7:30 AM
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Showing 562 reviews
November 19, 2023
Love my Chevy Trax I purchased from Ron Felix last year! I also enjoy coming in for routine service to a relaxed, clean, and friendly atmosphere. My Matthews Rewards save me so much money each time and the I also enjoy coming in for routine service to a relaxed, clean, and friendly atmosphere. My Matthews Rewards save me so much money each time and the service advisors are knowledgeable and friendly. More
by ebib14
Employees Worked With
Other Employees :
Pat Brown, Zac Richards, Joe Kruppenbacher, Bradley Hooper
Verified CustomerNovember 18, 2023
Good service. I did not meet with Ron Felix. He was off that day. I met with Jake. I did not meet with Ron Felix. He was off that day. I met with Jake. More
by RUJ888
November 18, 2023
I had a great service experience! The workers were very respectful towards me and provided me with great details of my service. I will say, two workers were very flirty with me and at The workers were very respectful towards me and provided me with great details of my service. I will say, two workers were very flirty with me and at one point made me feel a little uncomfortable. More
by alyssa
Employees Worked With
I do not recognize any of these workers.
November 16, 2023
I wish I could give it a 1/2 Star. Had appointment at 10:00am to have oil changed. Waited for car and service individual found me in waiting in. Display Room and was asked to have a Had appointment at 10:00am to have oil changed. Waited for car and service individual found me in waiting in. Display Room and was asked to have all four tires replaced when inspection report showed ok. There is only 24487 miles on car. One tire was replaced at 12,000 miles but now needs to be replaced again. I handed pricing for tires back to service individual and said no. At 11:00 I was told car ready and to cash out. I go out to service bay where car is suppose to be with keys inside car. THERE was NO CAR. When asked where car or keys were no one knew. They tried to give me a 2022 silver KIA soul. Mine is black. It took 15 minutes to locate my car STILL in service bay with technician no where in sight with keys in car. When I was told they said they were waiting for the car wash. I requested my car immediately. Two hours later I had my car. I will NEVER return to Matthews any dealership ever. More
by MckennaK
Employees Worked With
John Gonzalez
November 16, 2023
After having my car for 3 weeks you "highly trained technicians could not diagnose the problem I had to pick the car and live with the problem, I may take it to a different dealer but certainly not thi technicians could not diagnose the problem I had to pick the car and live with the problem, I may take it to a different dealer but certainly not this one More
by Michael
Employees Worked With
Joe Kruppenbacher, Bradley Hooper
November 14, 2023
The staff are very polite! They let me know different options and do not pressure you to choose a more expensive ootion. That is greatly appreciated! They let me know different options and do not pressure you to choose a more expensive ootion. That is greatly appreciated! More
by CODERGAL50
Employees Worked With
John Gonzalez and the gentleman directing vehicles. I don't know his name.
November 11, 2023
My review is low because of previous unresolved problems with service issues. My vehicle was damaged during oil changes and the service department has refused to make the necessary repairs or accept respons with service issues. My vehicle was damaged during oil changes and the service department has refused to make the necessary repairs or accept responsibility. More
by RAWALLNER
Employees Worked With
Joe Kruppenbacher
