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Matthews Kia of Greece
Rochester, NY
562 Reviews
Discover something BIG at Matthews Kia of Greece!
At Matthews Kia of Greece, we have a tremendous selection of New & Used Kias to give you the absolute best selection in Rochester, NY! We believe in long-term relationships with our customers and with transparent pricing, your vehicle purchase can be hassle-free and stress-free. Say goodbye to pushy car sales people and hello to Matthews!
Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our Customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-ups over MSRP, hidden charges OR market rate adjustment fees.
Save money and join our exclusive loyalty program Matthews Rewards Plus and save BIG on service or another future vehicle purchase! Download the Matthews App for free in your App Store to access your Matthews Rewards Plus benefits, shop online, schedule your service appointment & MORE!
You and your safety are our top priority and we maintain a clean and sanitized environment for all and encourage an appointment to meet with our staff. Not comfortable leaving home? No problem! Shop online and chat with one of our Personal Shoppers who are always ready and willing to help! Plus, we'll buy your car- even if you don't buy from us!
Discover Matthews and how Matthews means More. Every Day. Every Way.
We look forward to serving you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday 7:30 AM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday 7:30 AM
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Showing 562 reviews
October 27, 2024
Hard to get an appointment. Finally got appointment, they fixed the ignition...but then about a month later I realized I could STILL TAKE THE KEY OUT AND DRIVE THE CAR, haven't Finally got appointment, they fixed the ignition...but then about a month later I realized I could STILL TAKE THE KEY OUT AND DRIVE THE CAR, haven't had time to even call because school has started, but GOOD GRIEF More
by BEDEVOTED2JESUS
Verified CustomerEmployees Worked With
I don't remember
October 27, 2024
Car I was interested in was transported up from the PA dealership. Great experience working with Jake & Brian dealership. Great experience working with Jake & Brian More
by decampbell
October 26, 2024
I have had a vehicle from this dealership for the pass 10 years and have had no problems. 10 years and have had no problems. More
by BAJONES848
October 25, 2024
Service is pretty good no issues on the service and maintenance stuff couple things I feel like you can miss here and there but not horrible well not by another vehicle from the dealership though very maintenance stuff couple things I feel like you can miss here and there but not horrible well not by another vehicle from the dealership though very bad experience with the manager very unprofessional we had some trim work done from you guys and they messed it up three times and then we'll fix the scratches and things they did on my paint just want to buff it out won't pay for ceramic coating after you mess it up three times I think you should be able to repair the damages that were done Matthews Kia has lost my business buying vehicles from them maintenance wise will stay with the maintenance program More
by Kevinchambry
Employees Worked With
Other Employees :
His name was Ron don't know his last name store manager
October 20, 2024
The professionalism of your service writers and especially your service manager, Ron Kyle, was greatly appreciated. The facility is beautiful and clean and the waiting area was comfortable. especially your service manager, Ron Kyle, was greatly appreciated. The facility is beautiful and clean and the waiting area was comfortable. More
by jfmarino
Employees Worked With
Ron Kyle
October 10, 2024
Walked in expecting to have to wait weeks to have my car looked at and within a few minutes I had a loaner vehicle, and 3 days later had my car back. Super happy with the communication from this service dep looked at and within a few minutes I had a loaner vehicle, and 3 days later had my car back. Super happy with the communication from this service department and Ron Kyle is absolutely amazing! More
by JASMYN.JESSMER
Employees Worked With
Ron, Kyle
October 10, 2024
Tried calling them texting to schedule an appointment but no response at all so stopped on our way home from our trip. We were helped right away and with great attention. The warranty problem as well as disc no response at all so stopped on our way home from our trip. We were helped right away and with great attention. The warranty problem as well as discovered alignment problem were fixed immediately! Now THAT'S great service! More
by MLSpeer
Employees Worked With
Do not remember his name. Service Department
