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Matthews Kia of Greece

Rochester, NY

Overview
Employees
Reviews
Vehicles
4.5
535 Reviews
Discover something BIG at Matthews Kia of Greece! At Matthews Kia of Greece, we have a tremendous selection of New & Used Kias to give you the absolute best selection in Rochester, NY! We believe in long-term relationships with our customers and with transparent pricing, your vehicle purchase can be hassle-free and stress-free. Say goodbye to pushy car sales people and hello to Matthews! Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our Customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-ups over MSRP, hidden charges OR market rate adjustment fees. Save money and join our exclusive loyalty program Matthews Rewards Plus and save BIG on service or another future vehicle purchase! Download the Matthews App for free in your App Store to access your Matthews Rewards Plus benefits, shop online, schedule your service appointment & MORE! You and your safety are our top priority and we maintain a clean and sanitized environment for all and encourage an appointment to meet with our staff. Not comfortable leaving home? No problem! Shop online and chat with one of our Personal Shoppers who are always ready and willing to help! Plus, we'll buy your car- even if you don't buy from us! Discover Matthews and how Matthews means More. Every Day. Every Way. We look forward to serving you soon!
Contact Dealership

4321 W Ridge Rd

Rochester, NY

14626

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Showing 535 reviews

February 12, 2024

Had a 9 AM appointment. Dropped car off the night before. Called at 10:40 to find out if it was done. John indicated he just found out about my car and they were busy. Work More

by bob.lewis0
Recommend Dealer
No
Employees Worked With
John
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Feb 27, 2024 -

Matthews Kia of Greece responded

We apologize that our Service Department dropped the ball and understand your frustrations,. We appreciate you letting us know and will work on this with our Team in an effort to provide a better future experience.

February 10, 2024

We ran into unexpected problems, which were dealt with in the best manner possible. Once again, Matthews Kia has not let me down. Thanks to all of them involved. More

by pappajoe
Recommend Dealer
Yes
Employees Worked With
Bradley Hooper
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Feb 27, 2024 -

Matthews Kia of Greece responded

Thank you for the great review and your business!

February 10, 2024

Joey was very kind and extremely helpful with finding the perfect car for me! I highly recommend going to see him at Kia for a successful smooth-going experience! More

by adh62401
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Greco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 27, 2024 -

Matthews Kia of Greece responded

Thank you for the great review and your business! Enjoy your new ride and welcome to the Matthews family!

February 10, 2024

Could not have been better. Kept me informed and finished the work a week or more ahead of expected. More

by macwhiting
Recommend Dealer
Yes
Employees Worked With
Brent McArthur
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Feb 27, 2024 -

Matthews Kia of Greece responded

Thank you for the great review and your business!

February 09, 2024

Needs to honor scheduled service times and have vehicle ready when they stated it would be . This last visit seemed extremely unorganized More

by respmom1031
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Hooper
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Feb 27, 2024 -

Matthews Kia of Greece responded

Thank you for your feedback. We apologize for the delay in service and appreciate you letting us know.

February 09, 2024

The job got done but it took longer than I expected. They did wash my car, which was nice. More

by issa1
Recommend Dealer
Yes
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Feb 27, 2024 -

Matthews Kia of Greece responded

We apologize for the delay in service but truly appreciate your business!

February 08, 2024

Routine recall work. They were fast and courteous They were very nice and professional Nice More

by Matthew.eisenhardt
Recommend Dealer
Yes
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Feb 27, 2024 -

Matthews Kia of Greece responded

Thank you for the great review and your business!

February 07, 2024

I came in at 10:30 AM. I got waited on right away. I only waited an hour in the waiting room. Matthew Kia always does a great job. I would never go anywhere else even to bu More

by ROBINABE222
Recommend Dealer
Yes
Employees Worked With
A young guy with dark black hair when you walk in the door his cubicle is right to the first right
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Feb 27, 2024 -

Matthews Kia of Greece responded

Thank you for choosing Matthews to service your vehicle! We appreciate your continued support!

February 06, 2024

Great experience Ron Felix is always friendly and great to deal with this is our 4th time buying from him More

by JOECOOL333
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronald Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 27, 2024 -

Matthews Kia of Greece responded

Congratulations on your new ride and thank you for your continued business! We're glad to hear Ron provided you with a great experience!

February 06, 2024

Exceptional customer service! I'll be using your dealership to service my Kia from now on. More

by carnut
Recommend Dealer
Yes
Employees Worked With
Silverio, Matthew, Ron and the whole staff
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Feb 27, 2024 -

Matthews Kia of Greece responded

Thank you for the great review and your business!

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