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Matthews Kia of Greece

Rochester, NY

4.5
562 Reviews
Discover something BIG at Matthews Kia of Greece! At Matthews Kia of Greece, we have a tremendous selection of New & Used Kias to give you the absolute best selection in Rochester, NY! We believe in long-term relationships with our customers and with transparent pricing, your vehicle purchase can be hassle-free and stress-free. Say goodbye to pushy car sales people and hello to Matthews! Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our Customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-ups over MSRP, hidden charges OR market rate adjustment fees. Save money and join our exclusive loyalty program Matthews Rewards Plus and save BIG on service or another future vehicle purchase! Download the Matthews App for free in your App Store to access your Matthews Rewards Plus benefits, shop online, schedule your service appointment & MORE! You and your safety are our top priority and we maintain a clean and sanitized environment for all and encourage an appointment to meet with our staff. Not comfortable leaving home? No problem! Shop online and chat with one of our Personal Shoppers who are always ready and willing to help! Plus, we'll buy your car- even if you don't buy from us! Discover Matthews and how Matthews means More. Every Day. Every Way. We look forward to serving you soon!
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4321 W Ridge Rd

Rochester, NY

14626

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Showing 562 reviews

April 14, 2024

I was there for NYS inspection. It took 1 1/2 hours. Not impressed at all. There was NO communication. More

by kwicz
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bradley Hooper
April 13, 2024

This was a quick and courteous appointment . I was informed of the service and cost before anything was performed. More

by abetlem
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Hooper
Apr 18, 2024 -

Matthews Kia of Greece responded

Hi, Thank you for the 5 Star Review and your business!

April 11, 2024

Easy to schedule appointments. Staff kept me informed and service was quick. No complaints at all More

by lmb2258
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bradley Hooper
Apr 18, 2024 -

Matthews Kia of Greece responded

Hi, Thank you for the 5 Star Review and your business!

April 11, 2024

Always trying to upsell unnessary additives. Also, tried selling an air filter 8,000 miles before the manufacturers guidelines. This is also the 2nd time that the vehicle was not washed after s More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ronald Felix
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allan Sevor
April 10, 2024

This is my 3 Kia purchase. I always have great service and will continue to return. More

by mmccumber73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ajay Stevens
Apr 10, 2024 -

Matthews Kia of Greece responded

Hi, We’re so glad to hear you had a great experience with us! We appreciate your business and hope you enjoy your new ride!

April 07, 2024

Took my car on time and finished it when promised. Everything was explained to me before and during. Staff were professional and nice. It was my first appointment at this dealership and I’m glad I wen More

by oncopsych
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I’m sorry but I don’t remember their names
Apr 10, 2024 -

Matthews Kia of Greece responded

Hi, Thank you for the 5 Star Review and your business!

April 05, 2024

Brian Salamone and Eddie Jackson were phenomenal through the whole process! They made sure to check on us constantly despite being busy. Customer service was great from start to finish! More

by SHANE M MAIO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Salamone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Jackson
Apr 10, 2024 -

Matthews Kia of Greece responded

Hi Shane, We’re so glad to hear you had a great experience with Brian Salamone and Eddie Jackson! Thank you for your business and the great review!

April 05, 2024

Very polite and quick. No mess, no sign they even worked on it. Everything works fine. More

by prmcc1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Hooper
Apr 10, 2024 -

Matthews Kia of Greece responded

Hi, Thank you for the 5 Star Review and your business!

March 29, 2024

Things were handled efficiently and professionally and I like the fact that they wash the car before returning it. More

by CONQUEESTADOR
Recommend Dealer
Yes
Employees Worked With
Bradley Hooper
Apr 01, 2024 -

Matthews Kia of Greece responded

Hi, Thank you for the great review! If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!

March 29, 2024

Staff are all very polite and helpful. The facility is comfortable for waiting for your car. More

by bda3145
Recommend Dealer
Yes
Employees Worked With
Ronald Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Matthews Kia of Greece responded

Hi, Thank you for the 5 Star Review and your business!

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