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Matthews Kia of Greece

Rochester, NY

4.5
562 Reviews
Discover something BIG at Matthews Kia of Greece! At Matthews Kia of Greece, we have a tremendous selection of New & Used Kias to give you the absolute best selection in Rochester, NY! We believe in long-term relationships with our customers and with transparent pricing, your vehicle purchase can be hassle-free and stress-free. Say goodbye to pushy car sales people and hello to Matthews! Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our Customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-ups over MSRP, hidden charges OR market rate adjustment fees. Save money and join our exclusive loyalty program Matthews Rewards Plus and save BIG on service or another future vehicle purchase! Download the Matthews App for free in your App Store to access your Matthews Rewards Plus benefits, shop online, schedule your service appointment & MORE! You and your safety are our top priority and we maintain a clean and sanitized environment for all and encourage an appointment to meet with our staff. Not comfortable leaving home? No problem! Shop online and chat with one of our Personal Shoppers who are always ready and willing to help! Plus, we'll buy your car- even if you don't buy from us! Discover Matthews and how Matthews means More. Every Day. Every Way. We look forward to serving you soon!
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4321 W Ridge Rd

Rochester, NY

14626

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Showing 562 reviews

May 13, 2024

Service is always fast and courteous They always come and ask before doing any extra services that I didn’t ask for More

by marieaj5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Jackson, Bradley Hooper
May 15, 2024 -

Matthews Kia of Greece responded

Hi, Thank you for the great review! If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!

May 12, 2024

was pleased with the time frame the work was done in and how clean car seemed to be when returned. More

by twpalone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Hooper
May 13, 2024 -

Matthews Kia of Greece responded

Hi twpalone, Thank you for the 5 Star Review and your business!

May 10, 2024

Al Bucco was incredibly helpful. He gave us, not only great customer support and attention, but also allowed us to ask all the questions we had with ease and comfort. We highly rec More

by tina.ciccarone
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Bucco 5 Stars!
May 13, 2024 -

Matthews Kia of Greece responded

Hi tina.ciccarone, We’re so glad to hear you had a great experience with Al Bucco! Thank you for your business and the great review!

May 08, 2024

Excellent service. The technician was awesome and jrot me informed of the vehicle whole being serviced. More

by trentwynn1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Hooper
May 10, 2024 -

Matthews Kia of Greece responded

Hi, Thank you for the 5 Star Review and your business!

May 06, 2024

Great service, friendly staff, fast service, Don’t like how this has to be at least 15 words. More

by joshuagabbey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
May 07, 2024 -

Matthews Kia of Greece responded

Hi, Thank you for the 5 Star Review and your business!

May 03, 2024

I was in for my inspection and tire rotation. Everyone was very helpful. When waiting for my car, I was approached in the waiting area by a sales man who tried selling me another car. I und More

by offenm84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Salamone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Jackson, Brandon Lasher, Bradley Hooper
May 07, 2024 -

Matthews Kia of Greece responded

Hi, We sincerely apologize for your recent experience with us! We want to assure you that this is not how we do business. Thank you for the review and your business!

May 02, 2024

I do not comment for reviews. See below for ratings on aspects of the visit. Done More

by dmgathmann
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Hooper
May 02, 2024 -

Matthews Kia of Greece responded

Hi, Thank you for the 5 Star Review and your business!

May 02, 2024

Service department under Joe Kruppenbacher and his staff have been nothing short of excellent providing great service, a friendly atmosphere and timely workmanship. Matt DiManno in sales has been my go to More

by GNASCA001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew DiManno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bradley Hooper
May 07, 2024 -

Matthews Kia of Greece responded

Hi, We’re so glad to hear you had a great experience with our team at Matthews Kia of Greece! Thank you for your business and the great review!

May 02, 2024

MATTHEWS WAS OK ON THIS BUT ALL IT WAS IS MY STOLEN KIA SPORTAGE (2ND TIME) WAS STOLEN AND TOTALED,THEY REALLY DIDN'T HAVE TO DO ANYTHING. THAT BEING SAID PLEASE DO NOT CONTACT ME IN ANYWAY AT ALL,MY KIA More

by CMOHARA127
Service Communication
Recommend Dealer
No
Employees Worked With
Bradley Hooper
May 02, 2024

Great customer service. Friendly and thorough, addressing the recall and keeping my KIA SELTOS up to date on all maintenance. More

by giniafairy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Hooper
May 07, 2024 -

Matthews Kia of Greece responded

Hi, Thank you for the 5 Star Review and your business!

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