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Matthews Kia of Greece

Rochester, NY

4.5
562 Reviews
Discover something BIG at Matthews Kia of Greece! At Matthews Kia of Greece, we have a tremendous selection of New & Used Kias to give you the absolute best selection in Rochester, NY! We believe in long-term relationships with our customers and with transparent pricing, your vehicle purchase can be hassle-free and stress-free. Say goodbye to pushy car sales people and hello to Matthews! Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our Customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-ups over MSRP, hidden charges OR market rate adjustment fees. Save money and join our exclusive loyalty program Matthews Rewards Plus and save BIG on service or another future vehicle purchase! Download the Matthews App for free in your App Store to access your Matthews Rewards Plus benefits, shop online, schedule your service appointment & MORE! You and your safety are our top priority and we maintain a clean and sanitized environment for all and encourage an appointment to meet with our staff. Not comfortable leaving home? No problem! Shop online and chat with one of our Personal Shoppers who are always ready and willing to help! Plus, we'll buy your car- even if you don't buy from us! Discover Matthews and how Matthews means More. Every Day. Every Way. We look forward to serving you soon!
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4321 W Ridge Rd

Rochester, NY

14626

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Showing 562 reviews

November 13, 2024

Called service set up an appointment within a few days. They looked at my wife's carnival and assured her that the car was safe. Did not find anything wrong. Everyone was courteous and nice. More

by Joe@darkmatterscreamworks.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sevice dept.
Nov 15, 2024 -

Matthews Kia of Greece responded

Hi Joe- Thank you for the great review! If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!

November 12, 2024

They checked vehicle in, performed needed service and when vehicle was ready for me they came and notified me that vehicle was ready to go. Only thing their car wash was down. More

by k2kiceman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent McAuther
Nov 15, 2024 -

Matthews Kia of Greece responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

November 10, 2024

i always enjoy going to this dealership. always very friendly and courteous. thank you for the service More

by BOBM1029
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
brett
Nov 15, 2024 -

Matthews Kia of Greece responded

Hi Bob-Thank you for the 5 Star Review and your business!

November 09, 2024

Able to get a appointment quickly Received Great customer service Clear communication on necessary repairs/ More

by bbippes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Nov 15, 2024 -

Matthews Kia of Greece responded

Hi- Thank you for the great review! If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!

November 09, 2024

They were willing to help me get back driving car wasn't going over 60 . Now everything is back how it's supposed to be. More

by ericmcginnis69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Nov 15, 2024 -

Matthews Kia of Greece responded

Hi Eric- Thank you for the great review! If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!

November 06, 2024

Even though my mom had an appointment for an oil change and tire rotation (this appointment was set up for her the day she bought the car), she waited for almost 2 hours. She purchased a small maintenance More

by LYNN.STRZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joey Greco
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 06, 2024

I had a lot of questions through this process and it was all made very easy. Thank you for all the help it is much appreciated. More

by CINDYWURZ21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronald Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Matthews Kia of Greece responded

Hi Cindy-We’re so glad to hear you had a great experience with us! We appreciate your business and hope you enjoy your new ride!

November 04, 2024

The people I engaged with were kind and respectful but I had issues after receiving the car. More

by KAELA.DIROSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Salamone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich
November 02, 2024

Service was great. Exceeded my expectations. WOW!!! Washing the car was the kicker. Never had that happen at other dealers More

by dscline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service rep.
Nov 15, 2024 -

Matthews Kia of Greece responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

November 01, 2024

Service was excellent. He was very informative and friendly. He spoke very clear, I'm deaf. More

by wolves222002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Nov 15, 2024 -

Matthews Kia of Greece responded

Hi-Thank you for the 5 Star Review and your business!

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