Matthews KIA of Blakely - Service Center
Blakely , PA
214 Reviews of Matthews KIA of Blakely - Service Center
I have almost had every visit to this service center go without a hitch and with those visits, communication was always there. Sometimes not to the correct phone, but regardless of how they contacted me, without a hitch and with those visits, communication was always there. Sometimes not to the correct phone, but regardless of how they contacted me, there was never an issue with contacting them or getting an answer to my questions. Would recommend them. More
Just left for a warranty repair and what was totally covered at 9:00am was not totally covered at 4:00pm. The issue was being totally covered when it was a repair but when it was realized that it could covered at 9:00am was not totally covered at 4:00pm. The issue was being totally covered when it was a repair but when it was realized that it could not be repaired and needed to be replaced, everything was not covered. They were now charging us for the labor which was a couple hundred dollars. When you pay for the warranty, they should honor the warranty. Would not recommend Matthews Kia of Blakely for any types of service issues. More
Pleasant and courteous to deal with. . take you on time, explain the bill in detail . take you on time, explain the bill in detail More
Brought it in for a backup light issue that I described correctly. Suggest I bring it in. Was told there are no backup lights besides the center license plate area one. Wasted 2 hours to get told it's fine correctly. Suggest I bring it in. Was told there are no backup lights besides the center license plate area one. Wasted 2 hours to get told it's fine the left and right lights are inoperable on my 23 Sportage .Should know their cars well enough to know that. More
Sales & service were both courteous & knowledgeable. All associates performed their tasks & my requests with ease. All associates performed their tasks & my requests with ease. More
Was able to get an appointment quickly. The service was done in a short time at a reasonable price. The service was done in a short time at a reasonable price. More
The techs in the service department were friendly and helpful. They diagnosed my issue quickly and correctly. Work was completed on time and correctly. I was kept informed. helpful. They diagnosed my issue quickly and correctly. Work was completed on time and correctly. I was kept informed. More
Courteous and outstanding service letting me know exactly what was done and how it was fixed and provided transportation to and from my home. what was done and how it was fixed and provided transportation to and from my home. More
Everything was good there when I got an oil change at the dealership thank you dealership thank you More
It’s always been great I live in NJ and drive out to meet with Matt because it’s simple and no hard time. Two Kia dealers in NJ we’re no help and didn’t understand my needs with Matt because it’s simple and no hard time. Two Kia dealers in NJ we’re no help and didn’t understand my needs More