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Matthews KIA of Blakely - Service Center

Blakely , PA

4.7
214 Reviews
Call Service Center (570) 382-3297

214 Reviews of Matthews KIA of Blakely - Service Center

Sort by
June 28, 2023

Excellent service. ..Professional,concerned and on top of everything. Great staff and service.Quick easy and convenient. More

by donna_kohut
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Justin Masters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cathy Mazzei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Washner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 06, 2023 -

Matthews KIA of Blakely responded

Thanks for choosing Matthews! We appreciate your business and we're always here to help!

June 26, 2023

Very happy with the quick service and the help at the service area. I was informed of all work that was being done and was informed of the work that was covered by warranty. More

by EZE257
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tim Vail
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 27, 2023 -

Matthews KIA of Blakely responded

Thanks for taking the time to review your experience at Matthews! Have a great day!

June 22, 2023

Kept the car for two days to check the brakes and correct air conditioning system More

by PSFMLY
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Man in service dept
Report | Print
Jun 26, 2023 -

Matthews KIA of Blakely responded

Thank you for letting us know about your recent experience. We want to assure you that we are working diligently to find a resolution and apologize that it wasn’t a great experience.

June 22, 2023

Great service with a, knowledgeable and friendly staff. All around pleasant experience. I highly recommended them. More

by SFMARTUS
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Jun 26, 2023 -

Matthews KIA of Blakely responded

Thanks for choosing Matthews! We appreciate your business and we're always here to help!

June 22, 2023

Quality service from Phil and Frank, very knowledgeable techs, Phil Sr is awesome, Kyle is on his way to become a great tech More

by richardgood288
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Steve Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Washner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 26, 2023 -

Matthews KIA of Blakely responded

Thanks for taking the time to review your experience at Matthews! Have a great day!

June 17, 2023

Good service, but im not happy with the price since I bought a oil change warrty, it should have cost me less than i was charged More

by DINGDADDY28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Weiler
Report | Print
Jun 26, 2023 -

Matthews KIA of Blakely responded

Thank you for choosing Matthews! If there is anything more we can do in the future to provide a better experience, please don’t hesitate to reach out and let us know how by emailing TellUs@matthewsauto.com

June 16, 2023

I had a great experience at KIA in Dickson City . Everyone wss very helpful especially the salemans Tim . He has a very vast of knowledge of the KIA Forte I purchased. More

by james33war
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Masters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cathy Mazzei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Vail
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 26, 2023 -

Matthews KIA of Blakely responded

Thank you for the EXCELLENT review of our Team at Matthews! We truly appreciate your business and we're so glad you had a good experience with us!

June 11, 2023

I noticed since the new company took over it’s harder to make an appointment for an oil change .I thought there was suppose to be a quick lane but it doesn’t seem to exist. Ok just my thoughts since I have More

by jmudderp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Masters
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 26, 2023 -

Matthews KIA of Blakely responded

Thank you for choosing Matthews! If there is anything more we can do in the future to provide a better experience, please don’t hesitate to reach out and let us know how by emailing TellUs@matthewsauto.com

June 09, 2023

The employees are always friendly. and polite love taking my.car in for service too More

by LINDA1603
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Boniello
Report | Print
Jun 26, 2023 -

Matthews KIA of Blakely responded

Thanks for choosing Matthews! We appreciate your business and we're always here to help!

June 09, 2023

Poor parts inventory and workmanship in parts removal and replacement in service repair and pricing More

by adpiezga423
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
Report | Print
Jun 26, 2023 -

Matthews KIA of Blakely responded

Thank you for letting us know about your recent experience. We want to assure you that we are working diligently to find a resolution and apologize that it wasn’t a great experience.

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