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Matthews KIA of Blakely - Service Center

Blakely , PA

4.7
195 Reviews

195 Reviews of Matthews KIA of Blakely - Service Center

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July 19, 2023

Very clean, friendly service team, clean waiting area. Relaxing atmosphere. Easy to make the appointments I need. Fast service. More

by SMOOKETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cathy Mazzei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2023 -

Matthews KIA of Blakely responded

Thanks for choosing Matthews to service your vehicle. We appreciate the review and look forward to serving you again soon!

July 19, 2023

They try to please every customer sometimes they aren't satisfied with the outcome. My issue wasn't fixed the next day my car did the same thing that I brought in it for. Not sure if it was driven on the r More

by BROWNINGBABE2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marvin in the service dept. was very helpful.He went over some of the technology my car has with me since I am not very tech savvy. Very nice man.
Jul 20, 2023 -

Matthews KIA of Blakely responded

Thank you for letting us know about your recent experience. We want to assure you that we are working diligently to find a resolution and apologize that it wasn’t a great experience.

July 19, 2023

I had my car serviced. They are so nice, even a car wash and vacuum. They take care of their customers. Thank you! More

by mamaruthie1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Vail
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2023 -

Matthews KIA of Blakely responded

Thanks for taking the time to review your experience at Matthews! Have a great day!

July 17, 2023

The serviceman had my paperwork ready when I got there. Knew exactly what I needed and I requested the oil change. He told me, since I was waiting at the dealership that it would be up to 3 hrs. Offered More

by genaj44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't recall his name!!! In service dept.
Jul 20, 2023 -

Matthews KIA of Blakely responded

We're so glad to hear that your service process was quick and easy. Thank you for your business and remember we're always here to help!

Jul 20, 2023 -

genaj44 responded

Extremely pleased with the service I received. Thank you Matthews Kia!!!

July 17, 2023

Marvin was great. However, I was supposed to be given a car wash and vacuum. I did not receive a vacuum. I also wasn’t thrilled I paid $25 for a tire rotation when oth More

by SPERZ926
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin was great!
Jul 20, 2023 -

Matthews KIA of Blakely responded

Thank you for choosing Matthews! If there is anything more we can do in the future to provide a better experience, please don’t hesitate to reach out and let us know how by emailing TellUs@matthewsauto.com

July 11, 2023

Outstanding dealership with friendly and prompt service prices are reasonable and service department also. They also offer a ride to your home while your car is serviced. More

by ED.RABEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Jul 20, 2023 -

Matthews KIA of Blakely responded

Thanks for choosing Matthews! We appreciate your business and we're always here to help!

Jul 20, 2023 -

ED.RABEL responded

Always a pleasure

July 10, 2023

I have been a loyal service and sales customer approaching 9 years. Currently own 3 cars that I have purchased from them- '17, '18 and '23 Sportage. Why am I loyal to this dealership you ask? In a More

by eelisseou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Masters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Brozdowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2023 -

Matthews KIA of Blakely responded

Thanks for always choosing Matthews for all your vehicle needs. We appreciate your business and look forward to serving you again soon!

July 03, 2023

Everything is good , another good, for 15 words it’s stupid, but serves was good 👍🏻 👍🏻 More

by DESERT567
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
Jul 06, 2023 -

Matthews KIA of Blakely responded

Thanks for choosing Matthews to service your vehicle. We look forward to serving you again soon!

June 30, 2023

Easy prompt appointment. Excellent service. Fully explained service process and provided follow up to be sure everything was completed satisfactorily. More

by Mike R.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cathy Mazzei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2023 -

Matthews KIA of Blakely responded

Thank you for the EXCELLENT review of our Team at Matthews! We truly appreciate your business and we're so glad you had a good experience with us!

June 30, 2023

The dealership is great and professional. Love how they take care of every need I have More

by kyledempsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Masters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Boniello
Jul 06, 2023 -

Matthews KIA of Blakely responded

Thanks for choosing Matthews! We appreciate your business and we're always here to help!

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