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Matthews KIA of Blakely - Service Center

Blakely , PA

4.8
137 Reviews

137 Reviews of Matthews KIA of Blakely - Service Center

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June 11, 2023

I noticed since the new company took over it’s harder to make an appointment for an oil change .I thought there was suppose to be a quick lane but it doesn’t seem to exist. Ok just my thoughts since I have More

by jmudderp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Masters
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Matthews KIA of Blakely responded

Thank you for choosing Matthews! If there is anything more we can do in the future to provide a better experience, please don’t hesitate to reach out and let us know how by emailing TellUs@matthewsauto.com

June 09, 2023

Poor parts inventory and workmanship in parts removal and replacement in service repair and pricing More

by adpiezga423
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
Jun 26, 2023 -

Matthews KIA of Blakely responded

Thank you for letting us know about your recent experience. We want to assure you that we are working diligently to find a resolution and apologize that it wasn’t a great experience.

June 09, 2023

The employees are always friendly. and polite love taking my.car in for service too More

by LINDA1603
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Boniello
Jun 26, 2023 -

Matthews KIA of Blakely responded

Thanks for choosing Matthews! We appreciate your business and we're always here to help!

June 07, 2023

Had to schedule annual maintenance and inspection on my Telluride. Matthews KIA was able to get me an appointment quickly and as they looked up my vehicle also informed me that they needed to check a coup More

by XLIN1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Washner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Matthews KIA of Blakely responded

Thank you for the EXCELLENT review of our Team at Matthews! We truly appreciate your business and we're so glad you had a good experience with us!

June 07, 2023

Really good service. Ive been comming here for 5 years and never had a problem More

by gnbrenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Brozdowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Matthews KIA of Blakely responded

Thanks for choosing Matthews to service your vehicle. We look forward to serving you again soon!

Jun 26, 2023 -

gnbrenn responded

I recommend Amy highly. Honest and caring. Very easy to deal with

June 03, 2023

Friendly associates, very helpful and honest. Extremely knowledgeable about the vehicles and financing. We felt so comfortable More

by PBGCMC
Recommend Dealer
Yes
Employees Worked With
Steve Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Weiler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Matthews KIA of Blakely responded

Thanks for choosing Matthews! We appreciate your business and we're always here to help!

June 03, 2023

They do good work here, keep you informed of what's going on and get it done well and quickly. More

by BENDYER113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jun 26, 2023 -

Matthews KIA of Blakely responded

Thanks for taking the time to review your experience at Matthews! Have a great day!

May 31, 2023

Everyone is always very friendly and helpful. Communication is great and I'd recommend anyone who buys a car from there to use the service department. More

by PINKZEBRA220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Boniello
Jun 26, 2023 -

Matthews KIA of Blakely responded

Thank you for the EXCELLENT review of our Team at Matthews! We truly appreciate your business and we're so glad you had a good experience with us!

May 30, 2023

Great job by service department. Felt they were honest with about my vehicle service needs and very professional. More

by MEANE113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Jun 26, 2023 -

Matthews KIA of Blakely responded

: Thanks for choosing Matthews to service your vehicle. We look forward to serving you again soon!

May 30, 2023

Did exactly as promised. Very satisfied. Waiting area pleasant. Snacks available. Service Manager easy to work with. More

by CLOE1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I have not worked with any of these people.
Jun 26, 2023 -

Matthews KIA of Blakely responded

Thanks for taking the time to review your experience at Matthews! Have a great day!

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