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Matthews KIA of Blakely - Service Center

Blakely , PA

4.7
214 Reviews

214 Reviews of Matthews KIA of Blakely - Service Center

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January 01, 2025

Service department is top notch. Customer service is fantastic. I trust my vehicle is being serviced properly. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Masters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cathy Mazzei
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Salinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Matthews KIA of Blakely responded

Hi Bob- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

January 01, 2025

I continue to come to Matthews KIA because of the great service and experience. Craig Horrocks is always helpful and explains what needs to be done, and why. More

by CMCDONALD1228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Horrocks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Matthews KIA of Blakely responded

Hi- We’re so glad to hear you had a great experience with Craig! Thank you for your business and the great review!

December 24, 2024

Best dealership and service department ever! Honest, responsive, and transparent. Keep you informed at every step. More

by mpossinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Salinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Horrocks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Houlihan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2024 -

Matthews KIA of Blakely responded

Hi-Thank you for the 5 Star Review and your business!

December 21, 2024

Service FAST HONEST, Sales dept not that workable. Salesman we bought 6 Sarennto and 1 Telluride had left to another company More

by ron@rapidpallet.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Salinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Horrocks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Houlihan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Matthews KIA of Blakely responded

Hi Ron- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

December 06, 2024

Brought my car in for an oil change and fix my wireless charger. Great communication by the service team and all issues addressed promptly. See you in March for my inspection. More

by Peevee1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Salinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Matthews KIA of Blakely responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

December 04, 2024

I Always have really good experiences when getting my car serviced. Friendly staff all around. Highly recommend. More

by NICHOLE_RIVENBURG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Washner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Matthews KIA of Blakely responded

Hi Nichole- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

November 27, 2024

This review is off my last visit. Service is normally great when I am there. This last time was told an hour for an oil change and was waiting just over two hours just for an oil chan More

by RDG3903
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Houlihan. 5 Stars Great employee to have. Very apologetic to my situation
Nov 27, 2024 -

Matthews KIA of Blakely responded

Hi- Thank you for your feedback. Our goal is that every customer leaves satisfied and we apologize that you did not. We’d like the opportunity to speak with you in hopes to learn from our mistakes, at your earliest convenience please reach to Tellus@matthewsauto.com.

November 04, 2024

Their service is prompt, reliable and courteous. It’s a pleasure to work with Matthews KIA More

by JNWFAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Salinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Matthews KIA of Blakely responded

Hi- Thank you for the perfect review!

November 02, 2024

Kept me in the loop of the repair and we’re very straightforward. A+. Will visit again. More

by blogan46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Salinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Matthews KIA of Blakely responded

Hi-Thank you for the 5 Star Review and your business!

November 02, 2024

I have been having my car serviced at the dealership since my mother and I bought it in 2017. Every experience there is FIVE STARS. I feel like family when I go. Even the gentleman who sold us the ca More

by nvmiller10025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Salinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian in the service department
Nov 15, 2024 -

Matthews KIA of Blakely responded

Hi- We’re so glad to hear you had a great experience with our team! Thank you for your business and the great review!

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