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Matthews KIA of Blakely - Service Center
Blakely , PA
208 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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Workmanship
Service Time
Service Communication
208 Reviews of Matthews KIA of Blakely - Service Center
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November 04, 2024
Their service is prompt, reliable and courteous. It’s a pleasure to work with Matthews KIA It’s a pleasure to work with Matthews KIA More
by JNWFAM
Verified CustomerEmployees Worked With
November 02, 2024
I have been having my car serviced at the dealership since my mother and I bought it in 2017. Every experience there is FIVE STARS. I feel like family when I go. Even the gentleman who sold us the ca since my mother and I bought it in 2017. Every experience there is FIVE STARS. I feel like family when I go. Even the gentleman who sold us the car, Steve, remembers me and stops over to say hello. It is a very professional environment...with a family feel. I also feel free to call and talk to the service department when I have a question. They are the very best. That's why I don't go any place else...ever! More
by nvmiller10025
November 02, 2024
Kept me in the loop of the repair and we’re very straightforward. A+. Will visit again. straightforward. A+. Will visit again. More
by blogan46
Employees Worked With
November 01, 2024
I have almost had every visit to this service center go without a hitch and with those visits, communication was always there. Sometimes not to the correct phone, but regardless of how they contacted me, without a hitch and with those visits, communication was always there. Sometimes not to the correct phone, but regardless of how they contacted me, there was never an issue with contacting them or getting an answer to my questions. Would recommend them. More
by Dave K
Employees Worked With
October 26, 2024
Just left for a warranty repair and what was totally covered at 9:00am was not totally covered at 4:00pm. The issue was being totally covered when it was a repair but when it was realized that it could covered at 9:00am was not totally covered at 4:00pm. The issue was being totally covered when it was a repair but when it was realized that it could not be repaired and needed to be replaced, everything was not covered. They were now charging us for the labor which was a couple hundred dollars. When you pay for the warranty, they should honor the warranty. Would not recommend Matthews Kia of Blakely for any types of service issues. More
by Frustrated customer
Employees Worked With
The service manager
October 21, 2024
Pleasant and courteous to deal with. . take you on time, explain the bill in detail . take you on time, explain the bill in detail More
by SSKODACEK427
Employees Worked With
October 15, 2024
Brought it in for a backup light issue that I described correctly. Suggest I bring it in. Was told there are no backup lights besides the center license plate area one. Wasted 2 hours to get told it's fine correctly. Suggest I bring it in. Was told there are no backup lights besides the center license plate area one. Wasted 2 hours to get told it's fine the left and right lights are inoperable on my 23 Sportage .Should know their cars well enough to know that. More
by sunnysidepod
Employees Worked With
October 09, 2024
Sales & service were both courteous & knowledgeable. All associates performed their tasks & my requests with ease. All associates performed their tasks & my requests with ease. More
by fastcar38
October 07, 2024
Was able to get an appointment quickly. The service was done in a short time at a reasonable price. The service was done in a short time at a reasonable price. More
by rockymda
October 05, 2024
The techs in the service department were friendly and helpful. They diagnosed my issue quickly and correctly. Work was completed on time and correctly. I was kept informed. helpful. They diagnosed my issue quickly and correctly. Work was completed on time and correctly. I was kept informed. More
by SACCHETTID27
Employees Worked With
Craig in service department
