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Matthews Import Center / Subaru / Kia

Vestal, NY

4.9
592 Reviews

3013 Vestal Road

Vestal, NY

13850

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592 Reviews of Matthews Import Center / Subaru / Kia

March 02, 2024

This is the second vehicle that we purchased from Lee Brown and couldn’t have had a better experience trading up our vehicle for a newer model. Lee was awesome!! More

by ksolomon1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee Brown
Mar 07, 2024 -

Matthews Import Center / Subaru / Kia responded

Hi, We’re so glad to hear you had a great experience with Lee Brown! Thank you for your business and the great review!

March 01, 2024

He is very professional, knowledgeable, and pleasant to talk to. He listens to your concerns, questions and as I mentioned knows his job! More

by ny.gabyss
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cole Sevey
Mar 07, 2024 -

Matthews Import Center / Subaru / Kia responded

We’re so glad to hear you had a great experience with Cole Sevey! Thank you for your business and the great review!

February 29, 2024

Michele kept track of my vehicle during the service process and kept me informed throughout the process! More

by asmith029
Recommend Dealer
Yes
Employees Worked With
Michele Hayes
Mar 07, 2024 -

Matthews Import Center / Subaru / Kia responded

Hi, We’re so glad to hear you had a great experience with Michele! Thank you for your business and the great review!

February 29, 2024

The service advisor understood my issue with the inconsistent startup of the SiriusXM radio service and knew of the software update that is done to solve this issue. The update was done quickly and More

by BECKERGW
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Carlson
Mar 07, 2024 -

Matthews Import Center / Subaru / Kia responded

Hi, Thank you for the 5 Star Review and your business!

February 29, 2024

Fast, professional, knowledgeable, friendly service! Well done job with confidence and pride. Ask for this provider, you won’t face disappointment. More

by deelydauber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamal Gallop-Mckinnon, Michele Hayes
Mar 07, 2024 -

Matthews Import Center / Subaru / Kia responded

Hi, Thank you for the 5 Star Review and your business!

February 28, 2024

Gil Millard has helped me twice during service calls and is always courteous and extremely communicative about the process. Excellent customer service. More

by lisag1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gil Millard
Mar 07, 2024 -

Matthews Import Center / Subaru / Kia responded

Hi, We’re so glad to hear you had a great experience with Gil Milard! Thank you for your business and the great review!

February 28, 2024

Jamal and staff at Matthews are always courteous and efficient. Jamal has been our contact person for years...he is friendly, professional and always willing to help make our visits quick and easy. More

by TCORINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamal Gallop-Mckinnon
Mar 07, 2024 -

Matthews Import Center / Subaru / Kia responded

Hi, We’re so glad to hear you had a great experience with Jamal! Thank you for your business and the great review!

February 27, 2024

Work was done quick Work was done quick, and I was kept updated on progress for my vehicle More

by piccianonick
Recommend Dealer
Yes
Employees Worked With
Zach
February 27, 2024

This dealership was a pleasure to work with. Non pushy and listened to what are needs were Lou was fantastic to work with! More

by aoswaldii
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick, Cole Sevey, Lew Russo
Mar 07, 2024 -

Matthews Import Center / Subaru / Kia responded

Hello, We’re so glad to hear you had a great experience with Lew! Thank you for your business and the great review!

February 27, 2024

Chris was professional and very knowledgeable about the Subaru line of autos. He explained all the features of the car. More

by Rod
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris McAndrew
Mar 07, 2024 -

Matthews Import Center / Subaru / Kia responded

Hi Rod, We’re so glad to hear you had a great experience with Chris! Thank you for your business and the great review!

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