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Matthews Import Center / Subaru / Kia
Vestal, NY
587 Reviews
Matthews Subaru has an award-winning reputation. We are all about treating our Customers with the respect they deserve. We have a BIG selection of New, Certified and Preowned vehicles all priced transparently. BIG selection, Zero hassles. Matthews Means More. Every Day. Every Way.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 PM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 PM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 587 reviews
October 04, 2024
I was very impressed the moment I walked through the door. I was welcomed by the general manager. He directed me to a salesman. Kyle was very easy to work with. He answered all my questions and followed door. I was welcomed by the general manager. He directed me to a salesman. Kyle was very easy to work with. He answered all my questions and followed up with a phone call. The customer service was the best I have ever received when purchasing a new vehicle.I travel an hour to the dealership but it is well worth it. More
by jskruser
Verified Customer
October 04, 2024
Rich French was fantastic, I couldn't have asked for a better experience at Matthew's kia! better experience at Matthew's kia! More
by ericat2113
October 04, 2024
Very good selection of vehicles and competent sales force. Always a positive experience when purchasing from Mathews. force. Always a positive experience when purchasing from Mathews. More
by timtonya2
October 01, 2024
This dealership has always been wonderful to us. They communicate with us with the service they provide. They have excellent customer service. They communicate with us with the service they provide. They have excellent customer service. More
by asleep306
Employees Worked With
Other Employees :
Gil 5 stars
October 01, 2024
Very accommodating to people with busy and tight schedules. Friendly faces all around They go above and beyond schedules. Friendly faces all around They go above and beyond More
by tyru94
Employees Worked With
October 01, 2024
Always a pleasure working with Rob, Joe and Wayne. Have bought several cars here.. both Subaru and Kia Have bought several cars here.. both Subaru and Kia More
by evesattms
September 30, 2024
Great experience traded in my. 2019-Forester,,,,for a 2025 Forester, great and smooth exchange, 2019-Forester,,,,for a 2025 Forester, great and smooth exchange, More
by MSUWAK
September 28, 2024
I enjoyed working with Bill Allen. He fully explained things. I had a lot of questions on some options and he helped me make my decision with his knowledge and experience. No pressur He fully explained things. I had a lot of questions on some options and he helped me make my decision with his knowledge and experience. No pressure. More
by gpg56
September 27, 2024
Lee Brown was an excellent salesman and advocate for my purchase..Folled thru form beginning to end. purchase..Folled thru form beginning to end. More
by cjmirra2
September 27, 2024
Wonderful experience for being a first time Subaru buyer. Would recommend to friends and family. Would recommend to friends and family. More
by amraymond1974
