Matthews Hyundai of Syracuse

I guess they did not want our business We had an appointment made the prior day with Marissa. We arrived and asked for her. We were told that it was her day off. Why did she make an appo We had an appointment made the prior day with Marissa. We arrived and asked for her. We were told that it was her day off. Why did she make an appointment knowing she would not be there? Strike one. Another salesman offered to help us. We had asked Marissa if this car had certain things on it and she said yes. This new salesman said it did not have the items we wanted. Strike two. He went to the car we were interested in and it would not start. He said the lights were left on and killed the battery. Sounded wrong to me because the lights will turn off after a while to save the battery. He had no clue. They tried to jump it and it would not start. Strike three. At this point we said we were not interested and left. They lost a sale, we had everything we needed to complete the sale with us. Could have been done in just a couple hours. Guess they did not want our business. More

Lease End Issues Leased 1st car. At end, took 3 mos for payoff. Kept getting late notices. Hyundai Finance hit my credit report for $150 disputed damage fees. Leased 1st car. At end, took 3 mos for payoff. Kept getting late notices. Hyundai Finance hit my credit report for $150 disputed damage fees. More

Wonderful service! I didn't know anything about buying car before going to Fucillo. I was greeted with great respect and told all available options for buying. It was ov I didn't know anything about buying car before going to Fucillo. I was greeted with great respect and told all available options for buying. It was overall a pleasant experience for me. More

Brooke I had a great experience at Fucillo Hyundai of Syracuse. Mr. Slater was extremely helpful in getting me a new car for a great price and the best deal I had a great experience at Fucillo Hyundai of Syracuse. Mr. Slater was extremely helpful in getting me a new car for a great price and the best deal possible considering my situation. He was able to speed things up and work with me in being able to buy a car before driving back to my new residence out of state. Best experience yet and I absolutely love my new vehicle! More

Nicer people who explain more My first guy was great the Brian guy should be fired he should not be working there and the girl after was really nice and helpful My first guy was great the Brian guy should be fired he should not be working there and the girl after was really nice and helpful More

Don K. I was pleased with my Sonatas reliability and was looking for my first All Wheel Drive. I had never leased before, but it made sense at this time and I was pleased with my Sonatas reliability and was looking for my first All Wheel Drive. I had never leased before, but it made sense at this time and Mr. Shanahan explained the way to go about doing that. He was also very knowledgeable about the Tucson and its features. He was helpful in every reguard. More

Another new Lease My car is very important as part of my business. As a full time Realtor I spend a lot of time in my car. Although I am disappointed that Hyundai chang My car is very important as part of my business. As a full time Realtor I spend a lot of time in my car. Although I am disappointed that Hyundai changed the navigation system and I now have to plug in my phone in order to Navigate I am getting used to it. I also preferred the color blue that I had in my previous lease - it was a rich blue color...this bright blue looks cheap. I am happy that my cost per month is about the same and yet when I see the TV ads I wonder if I am paying way too much. I appreciate the courteous professional demeanor of George Ryan. More

fuccillo hyundai Professional. Never pushy. Thorough explanation. Test driven. Explained all in detail.The people at the dealership were all friendly and pleasant. Sho Professional. Never pushy. Thorough explanation. Test driven. Explained all in detail.The people at the dealership were all friendly and pleasant. Showroom was very clean . bathroom clean. More

recommendation for the sales person Joe Lanzafame, the sales person who sold me the car was very courteous, acted very professionally and was very knowledgeable when we went over all the Joe Lanzafame, the sales person who sold me the car was very courteous, acted very professionally and was very knowledgeable when we went over all the features in the car. I would highly recommend Joe to anyone purchasing a car at Fuccillo Hyundai More

new car purchase experience The sales person was very polite and helpful he explained the different features on the car connected my phone to the blue tooth Very pleased with th The sales person was very polite and helpful he explained the different features on the car connected my phone to the blue tooth Very pleased with the whole process More