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Matthews Hyundai of Syracuse

Syracuse, NY

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459 Reviews

2601 Erie Blvd East

Syracuse, NY

13224

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Showing 459 reviews

May 04, 2017

Excellent service Very understandable explanation of leasing, very quickly located the car I wanted from another Fuccillo dealership . Salesman was very friendly and l More

by nryder0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Derosa
April 28, 2017

I am not your salesperson I do not make a habit of promoting any products. And no, I do not find having a new car exciting. It is a thing. This is not a reflection of the peopl More

by timeshock01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian Piedmonte
Apr 29, 2017 -

timeshock01 responded

The people who conduct the surveys and assess the survey are complete idiot drones. I never once indicated that I was unhappy with the transaction of purchasing my car. I stated that the survey is designed to get the answers that the survey's originators wanted. The survey is flawed in its design. How what I wrote became "did not meet my expectation" is completely in error. The assessor assumptions are totally off-base and without merit or support. You know what happens when you assume things: it makes an xxx of u and me. Congratulations on twisting my responses into something they are not.

April 27, 2017

New truck I was extremely happy with my experience until I got a bill for $1,000 as the you didn't call my bank to get my actual payoff for my old truck. Didn't More

by kfriend94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Hanmer
April 26, 2017

Fuccillo Hyundai Syracuse Professional & Friendly John Hanmer was a low pressure salesman that was helpful and willing to work with me to make the deal. I was able to buy the car of my choice with ver More

by david_gross56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Hanmer and Bill Hendry
April 25, 2017

5th Hyundai The first car was purchased in Watertown. After not being treated very well when it came time to trade I took a chance on dealing with the dealership More

by imyarnlady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Joslin
April 23, 2017

Review Nice job, was a smooth transaction, did it all over the phone, wait at pickup was a little longer than I thought it should have been, but overall I wa More

by tpaventi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
April 22, 2017

Review My wife and I actually had a good time with Ryan and the manager (he actually paid for our dinner). I have done business with Fuccillo Hyundai since 2 More

by rgh.magic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
April 21, 2017

relationship The connection was quickly felt and I was put at ease. I dreaded going to take care of this needed purchase but in no time I was feeling good about i More

by lbailey9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Ryan
April 21, 2017

Satisfied Customer I worked with AJ and as I wrote on the previous page - he was professional, friendly, helpful and a pleasure to work with. I needed a car in a hurry. More

by fdelvecc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
April 21, 2017

My Huge reason for buying Hyundai For each one of our 4 Hyundais that we bought at Fuccillo's, the sales reps, the service staff and all the staff were wonderful. Meeting and greetin More

by wojie2006
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony De Rosa
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