Matthews Hyundai of Schenectady - Service Center

Way better than I expected. I purchased a used Lincoln from Fuccillo. It was not new or certified, just a 3 year old returned from lease. After driving for several months and sev I purchased a used Lincoln from Fuccillo. It was not new or certified, just a 3 year old returned from lease. After driving for several months and several thousand miles I really liked the car, until after sitting in the garage for 3 days the battery died. I expected to have to replace it on my own but called Lincoln Concierge service just to see what would happen. To my surprise, they dispatched a tow truck got the car started and took it on a flatbed to Fuccillo. A call from the Fuccillo Service Dept, Morgan, confirmed the need for a new battery. The battery was replaced and all of the various electronic apps were update and the car returned to me the next day, all with no charges. I don't know if other dealers are as accommodating, but I am very satisfied. More

Recall From check in till I was told it was complete,every step was good and explained well. Would recommend to anyone who asks where the service was done From check in till I was told it was complete,every step was good and explained well. Would recommend to anyone who asks where the service was done More

In for recall notice and concern about burning odir Recall was resolved satisfactorily.Burning was addressed explained as leaking gasket.Explained that slight oil leak was causing odor but assured it wa Recall was resolved satisfactorily.Burning was addressed explained as leaking gasket.Explained that slight oil leak was causing odor but assured it was not a safety concern. Was advised that due to vehicles age, high mileage and only local usage no further maintenance was recommended. I highly appreciate the honesty as I probably could of been told the issue needed to be resolved and could of been charged for further maintenance but was not. More

Great sales and service Richard works hard and pleasant to deal with. Nicholas is very knowledgeable and friendly. The service tech did a good job and didn’t leave my car a Richard works hard and pleasant to deal with. Nicholas is very knowledgeable and friendly. The service tech did a good job and didn’t leave my car a mess! More

Warranty Repair Pleasant, helpful service advisor (Morgan) was great - as always. Warranty repair performed without question, and completed in a reasonable time. Lo Pleasant, helpful service advisor (Morgan) was great - as always. Warranty repair performed without question, and completed in a reasonable time. Loaner car made it very convenient. More

Service was great. On time showed items that needed to be addressed and what items may be needed in the future. Extra care to clean out debris from air filte was great. On time showed items that needed to be addressed and what items may be needed in the future. Extra care to clean out debris from air filter and other areas under the hood More

Excellent service Mike at the service desk is always friendly, efficient, and helpful. Scott is a great technician that has been caring for my car for at least 10 years Mike at the service desk is always friendly, efficient, and helpful. Scott is a great technician that has been caring for my car for at least 10 years. He is honest, technically excellent, hardworking, and trustworthy- even before they had cameras in the shop. He has never sold me a repair that I didn’t need, and he has always told me correctly when a part was worn but didn’t need to be replaced right away..I truly appreciate both of these individuals. They are a rare find. More

Awesome! Very professional. Nice people! Quick service. Nicholas Fear is top notch....explained everything very well! Also, made me aware that I was up for an Very professional. Nice people! Quick service. Nicholas Fear is top notch....explained everything very well! Also, made me aware that I was up for an oil change. Keep up the great work. More

Mike nesbitt is awesome. Not you typical salesman, pushy. Two services so far. I love the updates while waiting for the service to be completed. I also love the blue link app, it's awesome. Two services so far. I love the updates while waiting for the service to be completed. I also love the blue link app, it's awesome. More

Excellent Service! I called to have my car serviced. They got me in right away. I had a short wait will they changed the oil and rotated my tires. My car was then hand w I called to have my car serviced. They got me in right away. I had a short wait will they changed the oil and rotated my tires. My car was then hand washed and dried.. Great service and attention to detail. More