Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Matthews Hyundai of Schenectady - Service Center
Schenectady, NY
1,276 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
1,276 Reviews of Matthews Hyundai of Schenectady - Service Center
Sort by
July 23, 2019
Great job I stopped going to the dealership after a bad experience a few years ago. This time I gave them a second try and what a difference. My service advis I stopped going to the dealership after a bad experience a few years ago. This time I gave them a second try and what a difference. My service advisor Robert was great. I was kept in the loop on the status of my vehicle. Great job guys 👍 More
by Johnnynono76
Verified CustomerEmployees Worked With
Robert
Helpful July 23, 2019
Car service- maintenance Pleased with sales when we purchased vehicle Lincoln MKZ 2016 with Paul Fiorillo and routine Maintenance has been fine. We would purchase another veh Pleased with sales when we purchased vehicle Lincoln MKZ 2016 with Paul Fiorillo and routine Maintenance has been fine. We would purchase another vehicle there in the future. More
by MBRADY70
July 23, 2019
Good service Good service, but not worth the risk. The waiting area is accessed by stairs or steep ramp which is difficult to navigate if you are handicap. Good service, but not worth the risk. The waiting area is accessed by stairs or steep ramp which is difficult to navigate if you are handicap. More
by T19071
Employees Worked With
July 19, 2019
courteous, thorough and done on time. got an appointment that fit my schedule. The service writer was courteous and professional. Told me the approximate time the work would be done. Th got an appointment that fit my schedule. The service writer was courteous and professional. Told me the approximate time the work would be done. The work was completed before the estimated time. The price was fair for the work done. Would definately return for service. More
by JHARRIS100
Employees Worked With
July 18, 2019
New Tucson This past Tuesday I accepted delivery of my 6th consecutive Hyundai from the Fuccillo dealership in Schenectady. The fact that I have bought my last 6 This past Tuesday I accepted delivery of my 6th consecutive Hyundai from the Fuccillo dealership in Schenectady. The fact that I have bought my last 6 vehicles from this dealership is testimony to the value, service and quality of their product line. The sales experience was pleasant and seamless thanks to the friendly, knowlegeable salesman (thank you Mike !) I look forward to many pleasurable driving years with my Tucson. More
by ldnschodack
Employees Worked With
Mike Bed but and Mr Stilitto, the Finance Manager
July 17, 2019
Bob was great Bob in service was great, even with low labor issues during a holiday week his correspondence ce, friendliness, and attitude overall was great and ve Bob in service was great, even with low labor issues during a holiday week his correspondence ce, friendliness, and attitude overall was great and very efficient !! More
by COTTERLAUREN3
Employees Worked With
Bob
July 17, 2019
Timely Professional Great place! I live out of state and my car engine suddenly stopped functioning properly. My car was towed to Fuccillo. They diagnosed my issue, found Great place! I live out of state and my car engine suddenly stopped functioning properly. My car was towed to Fuccillo. They diagnosed my issue, found I needed a new engine and replaced it within 5 days. They also completed the other recalls that needed attention. I would recommend them to anyone! More
by Lisa418
Employees Worked With
July 15, 2019
Great Service In and out as promised . None of the “ we found this also needs to repaired” stuff that other places like to pull. Would use again. In and out as promised . None of the “ we found this also needs to repaired” stuff that other places like to pull. Would use again. More
by J24Leonard
Employees Worked With
July 15, 2019
Great Overall an excellent experience, shorter time than expected. In detail video of what was being done to my vehicle and excellent customer service. Eve Overall an excellent experience, shorter time than expected. In detail video of what was being done to my vehicle and excellent customer service. Everything was explained to me and they made sure all my questions were answered before I left. More
by BEATRIZMARTINEZ106
Employees Worked With
July 10, 2019
Way too expensive. I bought a car when they were offering 3 years of oil changes for free, with purchases of the car. This was a great deal. My wife and I were excited r I bought a car when they were offering 3 years of oil changes for free, with purchases of the car. This was a great deal. My wife and I were excited regarding this as it is a great deal. Went in for my 1st oil change, it was free. Go in for the second one, no record of the deal, oil change and tire rotation cost over $74! Robbery? More
by sbdc8946
