Matthews Hyundai of Schenectady - Service Center

Have had not the greatest experiences at dealerships in the past, but not here! Have been pleasantly surprised from setting appointments thru the actual service and costs. the past, but not here! Have been pleasantly surprised from setting appointments thru the actual service and costs. More

I made my appointment online, Nick the service manager took my car right in and did a great job. My Sonata has 230000 miles on it and I will be buying my next car At Fucillo. took my car right in and did a great job. My Sonata has 230000 miles on it and I will be buying my next car At Fucillo. More

Surprisingly perfect I have avoided poop pillow since I bought my car because I just assumed it was going to be a bad visit. I walked into the service center after going t I have avoided poop pillow since I bought my car because I just assumed it was going to be a bad visit. I walked into the service center after going to three other shops that morning just to get an inspection. This was the first place where someone actually smiled and waved. I almost cried, like seriously... Almost cried. When I go back on the 1st I bring coffee and donuts for the guys because some things you just can't pay for. More

Completely unhappy I gave this rating of one star simply because Fuccillo dealerships don’t honor the warranty they advertise. Bait and switch do not shop here! I gave this rating of one star simply because Fuccillo dealerships don’t honor the warranty they advertise. Bait and switch do not shop here! More

Oil change Efficient work completed in a timely manner and good customer service. Appointment was on time and service was completed promptly and correctly. Addit Efficient work completed in a timely manner and good customer service. Appointment was on time and service was completed promptly and correctly. Additional questions were also answered to customer satisfaction More

Great service Came in for service. Nick was great. Walked out with new car. Markquse was funny and witty. Luis was great helping us get loan and good deal. Came in for service. Nick was great. Walked out with new car. Markquse was funny and witty. Luis was great helping us get loan and good deal. More

Thorough and attentive to detail The staff are very knowledge and attentive to details. And kept the customer informed. The service department even drove me since repairs took longer The staff are very knowledge and attentive to details. And kept the customer informed. The service department even drove me since repairs took longer than expected. More

Prioritizes Checks car tells what is needed, prioritizes and suggests what should be done from a safety standpoint. I appreciated the honesty and explanation of Checks car tells what is needed, prioritizes and suggests what should be done from a safety standpoint. I appreciated the honesty and explanation of the work that was needed to keep my family safe on the road. More

Customer service Phil wars very helpful and got service done in same day. He was quick in getting back to me and explaining everything clearly easy to deal with Phil wars very helpful and got service done in same day. He was quick in getting back to me and explaining everything clearly easy to deal with More

Service review Nick was great to work with. Prompt service and friendly. All service work was explained in detail. Will continue to use Fuccillo for my service needs Nick was great to work with. Prompt service and friendly. All service work was explained in detail. Will continue to use Fuccillo for my service needs! More