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Matthews Hyundai of Schenectady - Service Center

Schenectady, NY

4.5
1,276 Reviews

1,276 Reviews of Matthews Hyundai of Schenectady - Service Center

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July 27, 2019

Install heated seats Job completed as promised on time with a loaner vehicle provided.Service personnel “Morgan” couldn’t have been more efficient.Pleasure doing business More

by AGRABER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Morgan, George Adamy
July 27, 2019

Better than expected. I was surprised. Great service. Glad to be treated like a welcomed customer. I plan to continue getting my car serviced at this location. Keep up the good service. More

by hmccray160
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Capadona
July 26, 2019

Great Service Has anyone ever gone to pick up their vehicle after repair and been told the cost is LESS than what was quoted originally?? Over 100 dollar less! Wh More

by Donna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2019 -

Matthews Hyundai of Schenectady responded

Donna, Thank you for the 5 star review, I am glad you had a great experience at our dealership. Let me know if I can assist you in the future. Michael Capadona General Manager

July 26, 2019

Great service overall—no complaints 👍👍👍👍 Nick was very helpful. Parts ordered in a timely fashion and A/C repair (a big job) was completed with a great result. Thanks to the crew at the deale More

by Paul D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2019 -

Matthews Hyundai of Schenectady responded

Paul, Thank you for the 5 star review, I am glad you had a great experience at our dealership. If i could assist you with anything in the future please contact me 518-382-0274. Michael Capadona General Manager

July 26, 2019

Efficient Work was completed quickly and courteously. The price was fair and accurate for the work completed. Chose this location over others due to the reviews More

by JAKEWARREN2186
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob
Jul 27, 2019 -

Matthews Hyundai of Schenectady responded

Jakewarren2186, Thank you for the 5 star review, I am glad you had a great experience at our dealership. If I can assist you with anything in the future please contact me 518-382-0274. Michael Capadona General Manager

July 26, 2019

Great service The service advisor was excellent and the technician knew just what to do. They got my AC working in less than an hour! Only charged me for that time More

by Christiet6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure I forgot, but it was a female service advisor
Jul 27, 2019 -

Matthews Hyundai of Schenectady responded

Christiet6, Thanks for the 5 star review, I am glad you had a great experience at our dealership. If I can assist you with anything in the future please contact me. 518-382-0274 Michael Capadona General Manager

July 26, 2019

Great first experience As my first experience at this service center I have to say it was great! I had to get a software upgrade from Hyundai and Bob was great to work with. More

by mchieco18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Anderson
Jul 27, 2019 -

Matthews Hyundai of Schenectady responded

mchieco18, Thank you for the star review, I am glad you had a great experience here at our dealership and with Bob in service. Please let me know if you need anything. Michael Capadona General Manager

July 26, 2019

Service The girl behind the service counter was excellent!! Kept me informed about what was going on. Very professional with a cherry attitude . Very refre More

by sheldonkenjan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Fiorillo, Ed Jamal
Jul 27, 2019 -

Matthews Hyundai of Schenectady responded

sheldonkenjan, Thank you for the 5 star review, I am glad you had a great experience at our dealership. Please let me know if I could assist you with anything in the future. 518-382-0274 Michael Capadona General manager

July 24, 2019

Quick and impressive The service was quick and I was impressed with the video inspection they sent via text message. It shows you what is needed for repair. More

by valena19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2019 -

Matthews Hyundai of Schenectady responded

Valena19, Thank you for the 5 star review, I am glad you had a great experience at our dealership. If I can assist you with anything in the future please contact me. Michael Capadona General Manager

July 23, 2019

Very helpful Kept in contact with me throughout the progress of my car delivery of my loaner because my schedule is so busy. Overall great experience thank you More

by Dana12157
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Anderson
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