Matthews Hyundai of Schenectady - Service Center

Excellent service My service appointment involved a recall on a Lincoln. The parts were ordered and an appointment for the work was done in a timely manner. Due to a s My service appointment involved a recall on a Lincoln. The parts were ordered and an appointment for the work was done in a timely manner. Due to a snow storm my appointment was rescheduled but Nick was very professional in keeping me up to date on all details. More

Headlight issue Problem with 2019 Tuscan headlight alignment. Morgan Hoyt did a great job of scheduling and comunicating the issue. Service was completed in the time Problem with 2019 Tuscan headlight alignment. Morgan Hoyt did a great job of scheduling and comunicating the issue. Service was completed in the time estimated. I will certainly shop this dealership in the future. Thank you Dale More

Update: much better experience Update to my last review: misunderstand with Mike the General Manager. He had a glitch with his e-mail, he personally called to apologize and explain Update to my last review: misunderstand with Mike the General Manager. He had a glitch with his e-mail, he personally called to apologize and explain. He checked up on my service experience. Which was a much better experience. They fixed my heated seat issues. More

Quick and reasonable service The service department did a great job on my repairs and my new tires . 3 for 1 sale was best in getting new all season tires replaced. The service department did a great job on my repairs and my new tires . 3 for 1 sale was best in getting new all season tires replaced. More

My vehicle problem still exists! I did record the tapping noise of my car, but it looks like nobody needs to exert some effort to figure out what the problem is!! The cranky noise sti I did record the tapping noise of my car, but it looks like nobody needs to exert some effort to figure out what the problem is!! The cranky noise still there. The service specialist assured that everything is tight and I don’t if anybody took the car for test drive or not to hear the noisy cranky sounds!! More

Tires and Service Appointment for mounting snow tires and routine service. All of the staff very helpful, video of all point inspection informative, estimate was exactl Appointment for mounting snow tires and routine service. All of the staff very helpful, video of all point inspection informative, estimate was exactly what I was charged, estimate of time for work spot on. This is my third Hyundai, very happy with vehicle and service. More

Quick service with great care Phil and the rest of the service department took great care of my Santa Fe when I brought it in on a Saturday unannounced. It was looked at the follow Phil and the rest of the service department took great care of my Santa Fe when I brought it in on a Saturday unannounced. It was looked at the following Monday and repairs (replacing the engine) were completed the following Tuesday. Nice communication throughout, and having a loaner car was a big help. More

Oil leak The service writer Nick was great to work with. I had valve cover gaskets replaced and the work was not done correctly. Oil was leaking causing the ca The service writer Nick was great to work with. I had valve cover gaskets replaced and the work was not done correctly. Oil was leaking causing the car to smoke brought the car back and so far so good. Car should not have left the shop without the mechanic checking for leaks. More

Amazing service as always Nicholas in service was extremely helpful and pleasant helping us with our unexpected flat tire. Everyone kept asking if we needed anything while we w Nicholas in service was extremely helpful and pleasant helping us with our unexpected flat tire. Everyone kept asking if we needed anything while we waiting. Will definitely keep coming back More