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Matthews Hyundai of Schenectady - Service Center

Schenectady, NY

4.4
1,416 Reviews

1,416 Reviews of Matthews Hyundai of Schenectady - Service Center

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December 21, 2019

Lincoln Service Lincoln service door pickup is great. I used to hate waiting in other dealerships. The cars comes back washed and ready to go. Loaner car was cle More

by NO-REPLY-ADULDDDD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
Dec 29, 2019 -

Matthews Hyundai of Schenectady responded

Thank you for the great review, I am glad you had a first class experience at our dealership. Michael Capadona General Manager

December 20, 2019

Excellent On time, comfortable waiting, I know the cost before the work is done! I have confidence in work done, too! Always been a positive experience for me. More

by chorow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh
Dec 21, 2019 -

Matthews Hyundai of Schenectady responded

Thank you for the great review, I am glad you had a first class experience at our dealership. Michael Capadona General Manager

December 19, 2019

Great Service Staff told me on the front end exactly what was going to be performed and how much it would cost. They did exactly that. Followed up with an on-line v More

by RLAMARCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Hoyt
December 17, 2019

Great service manager Math, in-service, is on the ball. He has great communication skills, and always keeps me in the loop on the status of my vehicle. More

by Anncostantino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
Dec 18, 2019 -

Matthews Hyundai of Schenectady responded

Thank you for the great review, I am glad you had a first class experience at our dealership. Michael Capadona General Manager

December 16, 2019

dangerousness of the situation I had trouble at rush hour on the Thruway. They had me safe and Street - legal by 5:10 when I did not arrive at the dealer until 4:25 pm. I am gratef More

by Accent2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Gagliardi, Nicholas Fear, Morgan Hoyt
Dec 18, 2019 -

Matthews Hyundai of Schenectady responded

Thank you for the great review, I am glad you had a first class experience at our dealership. Michael Capadona General Manager

December 15, 2019

Experience was excellent. Great service department. Friendly staff. Great price on parts & services. Car runs great after repair. Would recommend dealership to anyone looki More

by Mdn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip Gagliadri , Morgan Hoyt
Dec 18, 2019 -

Matthews Hyundai of Schenectady responded

Thank you for the great review, I am glad you had a first class experience at our dealership. Michael Capadona General Manager

December 14, 2019

Excellent service My experience at Fuccillo’s Lincoln store is always great. Morgan Hoyt, the seasoned Lincoln service specialist, relates to the customer with the pers More

by mrbartlett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Cooper, Morgan Hoyt
Dec 18, 2019 -

Matthews Hyundai of Schenectady responded

Thank you for the great review, I am glad you had a first class experience at our dealership. Michael Capadona General Manager

December 13, 2019

oil change Nick and Dan were super helpful and knowledgeable! Oil change was done really quickly and they answered all my questions about my high mileage vehicle More

by Kasey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
Dec 18, 2019 -

Matthews Hyundai of Schenectady responded

Thank you for the great review, I am glad you had a first class experience at our dealership. Michael Capadona General Manager

December 12, 2019

Always a good experience Nick is always helpful and informative. We enjoy the videos of the service being performed. The show room is always clean and neat. The staff is alway More

by JSNJG2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
Dec 13, 2019 -

Matthews Hyundai of Schenectady responded

Thank you for the great review, I am glad you had a first class experience at our dealership. Michael Capadona General Manager

December 11, 2019

Just an oil change and tire rotation. Fairly quick. The video thing was OK. Maybe more useful if something more is wrong or done with car. Didn't know there was no body shop. More

by bjsashnk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Hoyt
Dec 13, 2019 -

Matthews Hyundai of Schenectady responded

Thank you for the great review, I am glad you had a first class experience at our dealership. Michael Capadona General Manager

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