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Matthews Hyundai of Schenectady - Service Center

Schenectady, NY

4.4
1,416 Reviews

1,416 Reviews of Matthews Hyundai of Schenectady - Service Center

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January 14, 2020

Friendly, pretty fast. I was very satisfied. They try hard to please, and are successful. Facility is clean, comfortable waiting area. did not have to wait to talk with service person. I will go More

by TOM619
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
Jan 17, 2020 -

Matthews Hyundai of Schenectady responded

I am glad you had a great experience at our dealership. We want all of our customers to have a first class buying experience. Michael Capadona General Manager

January 13, 2020

Warranty Service Phil was very helpful and explained in detail what we needed to do. He was very courteous and listened to our needs. I felt the total service experien More

by PAGNETA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Gagliardi
Jan 17, 2020 -

Matthews Hyundai of Schenectady responded

I am glad you had a great experience at our dealership. We want all of our customers to have a first class buying experience. Michael Capadona General Manager

January 13, 2020

Phantom drain on Battery. We had a problem with the Lincoln MKZ battery not starting the car after it had been sitting for a few days. The Fuccillo Lincoln service center has d More

by robertblaize
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
Jan 17, 2020 -

Matthews Hyundai of Schenectady responded

I am glad you had a great experience at our dealership. We want all of our customers to have a first class buying experience. Michael Capadona General Manager

January 11, 2020

Great experience with my small service request. Quick and on time. Set up a plan for future service. Best experience I have had in a while. More

by Ngebauer
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
Jan 17, 2020 -

Matthews Hyundai of Schenectady responded

I am glad you had a great experience at our dealership. We want all of our customers to have a first class buying experience. Michael Capadona General Manager

January 11, 2020

Nick was very helpful. He got me right in and kept me informed on the status of my car. He was a pleasure to work with. More

by Amy
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
Jan 17, 2020 -

Matthews Hyundai of Schenectady responded

I am glad you had a great experience at our dealership. We want all of our customers to have a first class buying experience. Michael Capadona General Manager

January 11, 2020

Josh was Very sweet very professional and kind and willing to help me out. The service was fast, he was very informed about my vehicle maintenance etc. More

by janiceb.buckley
Recommend Dealer
Yes
Employees Worked With
Josh
Jan 17, 2020 -

Matthews Hyundai of Schenectady responded

I am glad you had a great experience at our dealership. We want all of our customers to have a first class buying experience. Michael Capadona General Manager

January 10, 2020

Have had not the greatest experiences at dealerships in the past, but not here! Have been pleasantly surprised from setting appointments thru the actual service and costs. More

by Sally
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear, Phil Gagliardi
Jan 10, 2020 -

Matthews Hyundai of Schenectady responded

I am glad you had a great experience at our dealership. We want all of our customers to have a first class buying experience. Michael Capadona General Manager

January 10, 2020

I made my appointment online, Nick the service manager took my car right in and did a great job. My Sonata has 230000 miles on it and I will be buying my next car At Fucillo. More

by Rdimond5111
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
Jan 10, 2020 -

Matthews Hyundai of Schenectady responded

I am glad you had a great experience at our dealership. We want all of our customers to have a first class buying experience. Michael Capadona General Manager

January 05, 2020

Surprisingly perfect I have avoided poop pillow since I bought my car because I just assumed it was going to be a bad visit. I walked into the service center after going t More

by SOWELLDELLA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
Jan 08, 2020 -

Matthews Hyundai of Schenectady responded

I am glad you had a great experience at our dealership. We want all of our customers to have a first class buying experience. Michael Capadona General Manager

January 04, 2020

Completely unhappy I gave this rating of one star simply because Fuccillo dealerships don’t honor the warranty they advertise. Bait and switch do not shop here! More

by Jjudge1971
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Nicholas Fear
Jan 04, 2020 -

Matthews Hyundai of Schenectady responded

Sorry you are unhappy, I am not sure if you purchased an aftermarket warranty or the Fuccillo used car warranty which is 6 months or 6000 miles limited power train. If i can assist you further you can reach me at 518-382-0274 EXT 215 or mcapadona@fuccillo.com. Michael Capadona General Manager

Jan 04, 2020 -

Matthews Hyundai of Schenectady responded

Sorry you are unhappy, I am not sure if you purchased an aftermarket warranty or the Fuccillo used car warranty which is 6 months or 6000 miles limited power train. If i can assist you further you can reach me at 518-382-0274 EXT 215 or mcapadona@fuccillo.com. Michael Capadona General Manager

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