Matthews Hyundai of Schenectady - Service Center

Service/Repair Nick Fear is very good at what he does. He is friendly and helpful and even reminded me I had certain benefits through my Lincoln lease that I had no Nick Fear is very good at what he does. He is friendly and helpful and even reminded me I had certain benefits through my Lincoln lease that I had not yet utilized. A loaner was brought to me (by "Miled" another super nice service team member of this facility) and my car was delivered back to me within a very reasonable amount of time. Very pleased with the service experience and love Fuccillo Hyundai Lincoln of S'tady! More

Nick stayed true to what he promised. Brought vehicle in for the annual inspection. I was in and out as promised. Liked the video that I could access on my phone to be able to see the actu Brought vehicle in for the annual inspection. I was in and out as promised. Liked the video that I could access on my phone to be able to see the actual work. I was treated courteously. More

Backup Camera Repair Came in for the repair and found it was not under warranty and Morgan Hoyt was incredible. She contacted my extended warranty provider and got them to Came in for the repair and found it was not under warranty and Morgan Hoyt was incredible. She contacted my extended warranty provider and got them to cover the replacement. Thank you Mogan More

Over and above Our last visit began with a 75000 mile check. That service went smoothly as always. Mr Anderson, our service rep, expressed some concern regarding the Our last visit began with a 75000 mile check. That service went smoothly as always. Mr Anderson, our service rep, expressed some concern regarding the sound from our engine. After some further research Hyundai itself approved a major repair and a new car during the time of the repair. The communication during this repair was excellent, the attention to detail was reassuring. It made the entire complicated process easy. More

Morgan couldn't have been better The woman by the name of Morgan who greeted and walked me through my first visit for a recall was truly excellent. She made sure I was informed at ea The woman by the name of Morgan who greeted and walked me through my first visit for a recall was truly excellent. She made sure I was informed at each step of the process. Then she explained what had been done with photos and even walked me to my car. Wow. Id hire her for my business in a second. More

Oxygen sensor repair Bob was the service representative who coordinated my vehicle repairs. He kept me informed continually and made the whole ordeal a painless process Bob was the service representative who coordinated my vehicle repairs. He kept me informed continually and made the whole ordeal a painless process. Bob represents the stellar service that you can expect to receive at Fuccillo Lincoln. More

Great Service and Timely Bob the service manager was very personable and knowledgeable. I like the video update. So far my experience with the service department has been amaz Bob the service manager was very personable and knowledgeable. I like the video update. So far my experience with the service department has been amazing. Keep up the good work!!! More

Service. Very nice, friendly, informative and professional. Just need oil change and tires rotated. Did not push more to be done. But did inform or future meds Very nice, friendly, informative and professional. Just need oil change and tires rotated. Did not push more to be done. But did inform or future meds. More

As Scheduked Morgan is very professional and the appointment went exactly scheduled. Morgan was very friendly and the service technician found play in the front be Morgan is very professional and the appointment went exactly scheduled. Morgan was very friendly and the service technician found play in the front bearings. Follow up appointment on 8/16 when the front wheel bearing assemblies were replaced. Can't believe that I have been riding around with bad bearings for over 30000 miles. Car is so quite now and here I thought it was the tires making the noise. Who knew a bad set of bearings could last 30000 miles? Morgan does a great job representing the Service Department Team; she deserves a nice raise! Keep up the good work Morgan and thank you. More

Customer Service was great! The young lady who helped was pleasant and helpful. There was no hesitation on her part when asked questions about the service I needed fo was great! The young lady who helped was pleasant and helpful. There was no hesitation on her part when asked questions about the service I needed for my vehicle. More