Matthews Hyundai of Schenectady - Service Center

My Experience I went to the service center. The gentleman at the desk was helpful and took my car right in. It was a recall and didn't take as long as they said. Bu I went to the service center. The gentleman at the desk was helpful and took my car right in. It was a recall and didn't take as long as they said. But when i got my car back. the front driver mat was covered with grease foot prints. I went back in and they cleaned them. Was not a good experience. I thought they were supposed to use paper mats so this didn't happen. Also, when the service department saw this, why didn't they correct it? Also, I had to get new batteries in my keyfob. I thought they would last longer than they did. He replaced them for me. T Betty More

Quick and thorough In and out in a quick timeframe. Very friendly and courteous employees, from the service to the sales, to the cashier. Definitely recommend them to ev In and out in a quick timeframe. Very friendly and courteous employees, from the service to the sales, to the cashier. Definitely recommend them to everyone. More

GreAt service Nice people Great service Very informative. They should fix up the customer waiting area Too small and very limited offering. Ok for a short Nice people Great service Very informative. They should fix up the customer waiting area Too small and very limited offering. Ok for a short visit. More

Excellent service I came in for a bulb change. I was told theyd check everything out first and then let me know if any additional issues. I was in and out fairly quickl I came in for a bulb change. I was told theyd check everything out first and then let me know if any additional issues. I was in and out fairly quickly. More

Great Service My Check Engine light came on and I needed to get my car serviced for the winter. The service was done quickly and I was in and out with all issues re My Check Engine light came on and I needed to get my car serviced for the winter. The service was done quickly and I was in and out with all issues resolved within 2 hours. More

FUCCILLO SERVICE DEPARTMENT Philip my service advisor was very polite and informative. I was very pleased with everything and will return again to get my car serviced there Philip my service advisor was very polite and informative. I was very pleased with everything and will return again to get my car serviced there More

Blown Engine While driving from Saratoga Springs back to New Jersey following a family wedding, my 2013 Hyundai Sonata shut down traveling southbound on the Northw While driving from Saratoga Springs back to New Jersey following a family wedding, my 2013 Hyundai Sonata shut down traveling southbound on the Northway (I 87). My car was towed to a AAA service center where the vehicle was diagnosed with “catastrophic engine failure”. This repair facility said it had located a used engine, and that the cost to replace the engine would be approximately $4300. Research through Hyundai using my VIN number reflected a recall on the vehicle because of engine related issues. I had my vehicle towed to Fuccillo Hyundai where Nick from the service center diagnosed the problem and was able to get approval through Hyundai America to replace the engine at no cost! Nick was incredibly communicative in keeping me informed about the progress, and called almost daily to let me know how the repairs were progressing. To say I was thrilled with the fact that he was able to have my car repaired at no cost would be a huge understatement. Although I doubt I will ever have need for their services in the future, because I have several family members and friends who live in the Albany area, I have told everyone about my experience and would recommend them to anyone! More

Nick Fear was courteous to me.I told him that my disc brakes I met Nick Fear service mgr and told him That my disc brakes need inspection. I also had transmission and coolant changed. Brake pads had three mm I met Nick Fear service mgr and told him That my disc brakes need inspection. I also had transmission and coolant changed. Brake pads had three mm remaining. Total repair and service came to over $800. dollars.Hyundai had a rewards program saving me 10 percent off the Total. More

Long distance help I was out of state and needed help with a horrendous “rattle”. Fucillo Hyundai came to my rescue! They scheduled an immediate appointment, did a thoro I was out of state and needed help with a horrendous “rattle”. Fucillo Hyundai came to my rescue! They scheduled an immediate appointment, did a thorough safety inspection, identified several issues and then remedied them all. The rattle? My front tire lug nuts were almost all disengaged! Fucillo literally saved my life! THANK YOU! More