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Matthews Hyundai of Schenectady - Service Center

Schenectady, NY

4.4
1,416 Reviews

1,416 Reviews of Matthews Hyundai of Schenectady - Service Center

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February 22, 2020

Great service quick and efficient with text notifications very professional - Nick did a wonderful job in service and the waiting area is great with refreshments wi fi and tv plus I was able to visit with to More

by Bill P
Recommend Dealer
Yes
Employees Worked With
Don Grounds, Nicholas Fear
Feb 23, 2020 -

Matthews Hyundai of Schenectady responded

I am glad you had a great experience at our dealership. We want all of our customers to have a first class experience. any questions or concerns you can reach me at mcapadona@fuccillo.com or 518-382-0274 EXT 215. Michael Capadona General Manager

February 22, 2020

Excellent service very professional.Every time I have Excellent service very professional. Every time I have ever been there I always had great service. I was there on crutches and they were very kind a More

by LYNNDENNICK3154
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
Feb 23, 2020 -

Matthews Hyundai of Schenectady responded

I am glad you had a great experience at our dealership. We want all of our customers to have a first class experience. any questions or concerns you can reach me at mcapadona@fuccillo.com or 518-382-0274 EXT 215. Michael Capadona General Manager

February 21, 2020

Service department is great. Nick Fear is terrific- professional, knowledgeable and accommodating. Very easy to schedule and appts. are always prompt and timely. The video they send of the work on you More

by DS
Recommend Dealer
Yes
Employees Worked With
Steve Clark, Richard Loomis, NICK MEGAS, Nicholas Fear
Feb 21, 2020 -

Matthews Hyundai of Schenectady responded

I am glad you had a great experience at our dealership. We want all of our customers to have a first class experience. any questions or concerns you can reach me at mcapadona@fuccillo.com or 518-382-0274 EXT 215. Michael Capadona General Manager

February 21, 2020

Great team and great service! I choose the car dealerships that have the very best service departments! Fuccillo Hyundai is a top choice for me to look for a new car when I need one...because of More

by bobbike632
Recommend Dealer
Yes
Employees Worked With
Phil Gagliardi
Feb 21, 2020 -

Matthews Hyundai of Schenectady responded

I am glad you had a great experience at our dealership. We want all of our customers to have a first class experience. any questions or concerns you can reach me at mcapadona@fuccillo.com or 518-382-0274 EXT 215. Michael Capadona General Manager

February 20, 2020

Very polite and fast service. I appreciated the video multi point inspection and will return for additional service. I appreciate the time and attention. Thank you More

by sleach8012
Recommend Dealer
Yes
Employees Worked With
Phil Gagliardi
Feb 21, 2020 -

Matthews Hyundai of Schenectady responded

I am glad you had a great experience at our dealership. We want all of our customers to have a first class experience. any questions or concerns you can reach me at mcapadona@fuccillo.com or 518-382-0274 EXT 215. Michael Capadona General Manager

February 20, 2020

I was very pleased with work completed on my car. Great job keeping me in the loop with video explaining concerns with car and follow up with price of each item via text! More

by Staceyantoski
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear, Phil Gagliardi
February 19, 2020

I provided the dealership with a video. In the video you can hear my car struggling to start. The battery in the vehicle was already replaced by Fuccillo. They told me to bring it back if the problem persis More

by SHAYNER07
Recommend Dealer
No
Employees Worked With
Nicholas Fear
Feb 19, 2020 -

Matthews Hyundai of Schenectady responded

Sorry for any inconvenience you have had so far but I would like to get this corrected for you as soon as possible. Please reach out to my service manager who will take care of this and give you a loaner car until the problem is correct. His name is Edderine Brown and his number is 518-382-0274 EXT 211 any further concerns you can reach me at 518-382-0274 EXT 215 or mcapadona@fuccillo.com. Michael Capadona General Manager

Feb 19, 2020 -

SHAYNER07 responded

Thank you Michael. I appreciate your reply. I already have an appointment for the issue at another dealership, who reviewed the video and validated my concern as being legitimate.

Feb 19, 2020 -

Matthews Hyundai of Schenectady responded

I understand and I hope the fix it for you and you are happy, but if you need anything in the future do not hesitate to reach out. Michael Capadona General Manager

February 19, 2020

Always a pleasure to come an get my taken care of. Very professional an polite. Once to know what's going on an new thing that I need to know. More

by Keyheros
Recommend Dealer
Yes
Employees Worked With
Phil Gagliardi
Feb 19, 2020 -

Matthews Hyundai of Schenectady responded

I am glad you had a great experience at our dealership. We want all of our customers to have a first class experience. any questions or concerns you can reach me at mcapadona@fuccillo.com or 518-382-0274 EXT 215. Michael Capadona General Manager

February 18, 2020

Factory recall 953 for my Santa Fe Sport 2017. Service department was great. I was in the area and had time available and I was able to get it taken care of quickly. More

by dcvinc1
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
February 16, 2020

Nick was extremely helpful!!!!!iI am having a problem Nick was extremely helpful!!!!!i I am having a problem with my SiriusXM Apple car play. He went above and beyond to help me - much appreciated... More

by CHRISSEY86
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
Feb 19, 2020 -

Matthews Hyundai of Schenectady responded

I am glad you had a great experience at our dealership. We want all of our customers to have a first class experience. any questions or concerns you can reach me at mcapadona@fuccillo.com or 518-382-0274 EXT 215. Michael Capadona General Manager

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