Matthews Hyundai of Schenectady - Service Center

Service department is amazing especially Ram he was very helpful in doing a inspection and telling me exactly what I needed to get done on the car including tires, brake disk etc. helpful in doing a inspection and telling me exactly what I needed to get done on the car including tires, brake disk etc. More

Nick was very helpful!!! It was a very easy process to get my car fixed. I didn’t purchase from you but had it serviced. Will consider my next vehicle purchase from you. get my car fixed. I didn’t purchase from you but had it serviced. Will consider my next vehicle purchase from you. More

Been dealing with your dealership for almost 10 years. I commend Nicholas Fear for his professionalism and ALWAYS going that extra step! I appreciate all that he's done for the wife and I. commend Nicholas Fear for his professionalism and ALWAYS going that extra step! I appreciate all that he's done for the wife and I. More

The service manager was kind courteous and efficient The service department is very clean they have plenty a coffee or tea if you like it I enjoy doing business for Billy Pacella for many years I am very pr service department is very clean they have plenty a coffee or tea if you like it I enjoy doing business for Billy Pacella for many years I am very proud of his service his sales department nothing but the best at aPacella Motors More

I was a few minutes late. ..Nicholas got my car tight in said it would take about an hr. They were done before that. Thank you said it would take about an hr. They were done before that. Thank you More

Quick & easy during a rough time! Only had oil change, State Inspect. & tire rotation, but was done quickly, safely w/ virus in mind & courteously. In & out in 30 min., very pleased. Only had oil change, State Inspect. & tire rotation, but was done quickly, safely w/ virus in mind & courteously. In & out in 30 min., very pleased. More

This was a great customer experience. The new IService video by the service technician was a nice, unexpected feature. This is my fourth Hyundai, and I bought it at Fuccillo because of the great service d video by the service technician was a nice, unexpected feature. This is my fourth Hyundai, and I bought it at Fuccillo because of the great service department experience over the years. More

Excellent customer service was provided by Nick Fear on my service call on Thursday March 19 2020. Also, technician explained everything well on the video. my service call on Thursday March 19 2020. Also, technician explained everything well on the video. More

They were courteous, professional, and got the job done on time! Scheduling person was very efficient and courteous? I will continue coming to this location for all my needs! on time! Scheduling person was very efficient and courteous? I will continue coming to this location for all my needs! More

Everything worked out well — the ONLY real issue I had was with the iService texting. The price on that indicated “total includes taxes and fees” and the price listed ended up being $50 less than what I p was with the iService texting. The price on that indicated “total includes taxes and fees” and the price listed ended up being $50 less than what I paid. Did not see anything say this wasn’t the the final price. Maybe that would be an important addition. More