Matthews Hyundai of Schenectady - Service Center

Nick was very professional and handled all my concerns Nick was very professional and handled all my concerns I was very happy with the service experience Whenever I need service again I will return the Nick was very professional and handled all my concerns I was very happy with the service experience Whenever I need service again I will return their More

Nick was absolutely fantastic to work with. Explained everything upfront. Kyle the service tech sent me a video explaining everything that was being performed to my car. I could not be happier with my everything upfront. Kyle the service tech sent me a video explaining everything that was being performed to my car. I could not be happier with my experience. More

Oil Change & Tire Plug I came in for an oil change and I'm pretty sure I ran over a nail or something because one of my tires kept losing air. I waited in the waiting area. I came in for an oil change and I'm pretty sure I ran over a nail or something because one of my tires kept losing air. I waited in the waiting area. Everyone wore face masks. It was clean & quick. More

Excellent service. Phil was very polite informative and professional. I highly recommend him for service assistance. I appreciate not being taken advantage of and having other services required. professional. I highly recommend him for service assistance. I appreciate not being taken advantage of and having other services required. More

I had a friend bring my car due to health issues she said waiting area was very clean and the service staff was very professional waiting area was very clean and the service staff was very professional More

I've had nothing but wonderful experiences at your facility, including sales and service. My Hyundai Elantra is a 2009 with 47,00 miles on it, and is the steadiest, most reliable car we've ever owned. facility, including sales and service. My Hyundai Elantra is a 2009 with 47,00 miles on it, and is the steadiest, most reliable car we've ever owned. More

Steering pump and wheel Had complained about the steering several times and years ago. No one heard it and no one could find it til now,.Not thing more to say. Why couldn't Had complained about the steering several times and years ago. No one heard it and no one could find it til now,.Not thing more to say. Why couldn't they hear it and find it when I could hear it? More

I took my car to get fixed and Nicholes was very helpful and before that he had any work done he called me to let me know what was wrong. and before that he had any work done he called me to let me know what was wrong. More

Called and got an appointment right away.Just needed an Called and got an appointment right away. Just needed an oil change and NYS inspection...service writers were cordial !! Even with their mask on .. Called and got an appointment right away. Just needed an oil change and NYS inspection...service writers were cordial !! Even with their mask on .. Thank you More

Not happy with service at all, spoke with service manager and he never followed through on discussion, also never called me back when I spoke with Nick about situation and he said the manager would call me b and he never followed through on discussion, also never called me back when I spoke with Nick about situation and he said the manager would call me back, I now have to bring my car back for the second time in a week because problem was never corrected. More