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Matthews Hyundai of Schenectady - Service Center

Schenectady, NY

4.4
1,432 Reviews

1,432 Reviews of Matthews Hyundai of Schenectady - Service Center

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August 26, 2020

Service was fast, easy and professional. They did exactly what needed to be done and did not try to get me to get something done that did not need to be done. Will always take my family SUV here. More

by ewhite219.ew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
Sep 07, 2020 -

Matthews Hyundai of Schenectady responded

Thank you for the great review. I am glad to hear that you had a 1st Class Experience here at Fuccillo Lincoln Hyundai! If you need anything in the future we are here for you. Sincerely, Michael Capadona General Manager 518-382-0274 EXT 215 mcapadona@fuccillo.com

August 25, 2020

Nick was excellent, courteous and professional. Fixed my car correctly, neatly, had me on my way in no time. Very happy with your service and my Corsair. Nick without a doubt is one of your great assets! More

by PAULAUDIPAULAUDI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
Aug 25, 2020 -

Matthews Hyundai of Schenectady responded

Thank you for the great review. I am glad to hear that you had a 1st Class Experience here at Fuccillo Lincoln Hyundai! If you need anything in the future we are here for you. Sincerely, Michael Capadona General Manager 518-382-0274 EXT 215 mcapadona@fuccillo.com

August 25, 2020

A nicer waiting room would be great. Having a driver pick up at my house in a timely manner. Pick is part of the incentive to owning a Lincoln. You only have 1 driver and takes a month to get an appoin More

by KARENP1000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t remember. Not listed in the photos
Aug 25, 2020 -

Matthews Hyundai of Schenectady responded

Sorry for the wait we do only have 1 driver and some days are busier than others but we do our best to get everyone in and out as quick as possible. Lincoln service comes with an exterior wash to get any dust or dirt from the shop. Any further questions please contact me. Michael Capadona General Manager 518-382-0274 EXT 215 mcapadona@fuccillo.com

August 24, 2020

Nick helped us with our Hyundai we purchased at Fuccilo Hyundai. We had an issue with a new phone we wanted to pair with our cars Bluetooth. Nick got it taken care of in a very expert and knowledgeable way More

by Lgreppo23@ Gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
Aug 25, 2020 -

Matthews Hyundai of Schenectady responded

Thank you for the great review. I am glad to hear that you had a 1st Class Experience here at Fuccillo Lincoln Hyundai! If you need anything in the future we are here for you. Sincerely, Michael Capadona General Manager 518-382-0274 EXT 215 mcapadona@fuccillo.com

August 24, 2020

It was a good experience, they had me in and out pretty quickly and I appreciated that they did not try to push more services on me than needed. More

by MCMULLEN_JENNIFER12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
Aug 25, 2020 -

Matthews Hyundai of Schenectady responded

Thank you for the great review. I am glad to hear that you had a 1st Class Experience here at Fuccillo Lincoln Hyundai! If you need anything in the future we are here for you. Sincerely, Michael Capadona General Manager 518-382-0274 EXT 215 mcapadona@fuccillo.com

August 22, 2020

Thanks to the service team for a beautiful job detailing my Lincoln Continental. Nick inspected/quality checked the job before handing the vehicle back to me. It looks as good as new! More

by BRIAN MCKONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
Aug 25, 2020 -

Matthews Hyundai of Schenectady responded

Thank you for the great review. I am glad to hear that you had a 1st Class Experience here at Fuccillo Lincoln Hyundai! If you need anything in the future we are here for you. Sincerely, Michael Capadona General Manager 518-382-0274 EXT 215 mcapadona@fuccillo.com

August 21, 2020

Fast efficient service! Quality work and I love the video! Everyone is professional and friendly. I'm not fond of doing surveys but I do this one for Fucillo. More

by lpierce2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear, Edderine Brown
Aug 22, 2020 -

Matthews Hyundai of Schenectady responded

Thank you for the great review. I am glad to hear that you had a 1st Class Experience here at Fuccillo Lincoln Hyundai! If you need anything in the future we are here for you. Sincerely, Michael Capadona General Manager 518-382-0274 EXT 215 mcapadona@fuccillo.com

August 20, 2020

you've had my service for many years, and in less than you've had my service for many years, and in less than 25 words, you are the best of the best, see you all at my next service date thanks for taki More

by FFUNARO
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
Aug 22, 2020 -

Matthews Hyundai of Schenectady responded

Thank you for the great review. I am glad to hear that you had a 1st Class Experience here at Fuccillo Lincoln Hyundai! If you need anything in the future we are here for you. Sincerely, Michael Capadona General Manager 518-382-0274 EXT 215 mcapadona@fuccillo.com

August 20, 2020

Great experience. In and out quickly. Waiting area clean. Staff were courteous. Explained what the 15,000 service was and completed New York inspection. Overall great experience More

by CASHSMOM
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
Aug 22, 2020 -

Matthews Hyundai of Schenectady responded

Thank you for the great review. I am glad to hear that you had a 1st Class Experience here at Fuccillo Lincoln Hyundai! If you need anything in the future we are here for you. Sincerely, Michael Capadona General Manager 518-382-0274 EXT 215 mcapadona@fuccillo.com

August 20, 2020

The service department was friendly and accommodating. They went out of their way to meet my needs. They clearly explained everything they did to the car. More

by Jbourgault
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edderine Brown
Aug 22, 2020 -

Matthews Hyundai of Schenectady responded

Thank you for the great review. I am glad to hear that you had a 1st Class Experience here at Fuccillo Lincoln Hyundai! If you need anything in the future we are here for you. Sincerely, Michael Capadona General Manager 518-382-0274 EXT 215 mcapadona@fuccillo.com

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