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Matthews Hyundai of Schenectady - Service Center

Schenectady, NY

4.4
1,432 Reviews

1,432 Reviews of Matthews Hyundai of Schenectady - Service Center

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October 08, 2020

Phil, our service agent was polite and knowledgeable. We also appreciated the new waiting area What more can I say. We will be back when it’s time for another service More

by PENNYRAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Gagliardi
Oct 13, 2020 -

Matthews Hyundai of Schenectady responded

Thank you for the great review, I am glad you had a first class experience at our dealership. If you need anything please feel free to contact me 518-382-0274 EXT215 or mcapadona@fuccillo.com Michael Capadona General Manager

October 04, 2020

Phil was very attentive, quick, polite, courteous, and kind. I have no way to judge the service done on my car, as I know nothing about cars, but time will tell. I have liked Fuccillo Hyundai of Schenecta More

by HATHAWAC1
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Gagliardi
Oct 13, 2020 -

Matthews Hyundai of Schenectady responded

Thank you for the great review, I am glad you had a first class experience at our dealership. If you need anything please feel free to contact me 518-382-0274 EXT215 or mcapadona@fuccillo.com Michael Capadona General Manager

October 01, 2020

Very easy to deal with. Picked my car up & left me a Very easy to deal with. Picked my car up & left me a loaner to use. Nick in service was a pleasure to work with. Josh the driver was courteous & More

by LDEMEO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh, Nicholas Fear, Carl Clarke
Oct 03, 2020 -

Matthews Hyundai of Schenectady responded

Thank you for the great review, I am glad you had a first class experience at our dealership. If you need anything please feel free to contact me 518-382-0274 EXT215 or mcapadona@fuccillo.com Michael Capadona General Manager

October 01, 2020

Fast, efficient, Covid-friendly service. Large variety of appointment times available. Had slight hiccup after leaving but this was remedied to my satisfaction almost immediately. More

by twoodsfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
Oct 03, 2020 -

Matthews Hyundai of Schenectady responded

Thank you for the great review, I am glad you had a first class experience at our dealership. If you need anything please feel free to contact me 518-382-0274 EXT215 or mcapadona@fuccillo.com Michael Capadona General Manager

October 01, 2020

The service was good . I liked how fast i got helped and i also liked how fast i got my car back the employees are really nice More

by Davisasia97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
Oct 03, 2020 -

Matthews Hyundai of Schenectady responded

Thank you for the great review, I am glad you had a first class experience at our dealership. If you need anything please feel free to contact me 518-382-0274 EXT215 or mcapadona@fuccillo.com Michael Capadona General Manager

September 27, 2020

Dashboard was scratched up from where they replaced the filter. I will be calling someone Monday and emailing someone with pictures of the damaged area. More

by ericlince32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Phil Gagliardi
Oct 03, 2020 -

Matthews Hyundai of Schenectady responded

Sorry about any issues you had. Please contact us we will take care our your concerns. 518-382-0274 Michael Capadona General Manager

September 25, 2020

a very pleasant place to come for service always excellent customer service can't say enough about the center clean waiting room staff always friendly More

by MBRAUN0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Braun
Sep 26, 2020 -

Matthews Hyundai of Schenectady responded

Thank you for the great review. I am glad to hear that you had a 1st Class Experience here at Fuccillo Lincoln Hyundai! If you need anything in the future we are here for you. Sincerely, Michael Capadona General Manager 518-382-0274 EXT 215 mcapadona@fuccillo.com

September 24, 2020

As always everything was handled nicely! All was explained before and after! Car was seen promptly and work was done in a timely and professional manner! Completed to my satisfaction! My concerns we More

by MJD4554
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Braun , Ram Totaram
Sep 26, 2020 -

Matthews Hyundai of Schenectady responded

Thank you for the great review. I am glad to hear that you had a 1st Class Experience here at Fuccillo Lincoln Hyundai! If you need anything in the future we are here for you. Sincerely, Michael Capadona General Manager 518-382-0274 EXT 215 mcapadona@fuccillo.com

September 24, 2020

They understood the problems, communicated the progress and fixed the problem! From the first call to schedule the appointment required meaning of loaner car, it was all done very professional. More

by bonnie24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
Sep 26, 2020 -

Matthews Hyundai of Schenectady responded

Thank you for the great review. I am glad to hear that you had a 1st Class Experience here at Fuccillo Lincoln Hyundai! If you need anything in the future we are here for you. Sincerely, Michael Capadona General Manager 518-382-0274 EXT 215 mcapadona@fuccillo.com

September 24, 2020

Totaram is always helpful whenever I have to get my car serviced. Took me in without an appointment. I really do appreciate everything that Fuccillo Hyundai of Schenectady has done for me More

by sewdatdiana97
Recommend Dealer
Yes
Employees Worked With
Totaram
Sep 26, 2020 -

Matthews Hyundai of Schenectady responded

Thank you for the great review. I am glad to hear that you had a 1st Class Experience here at Fuccillo Lincoln Hyundai! If you need anything in the future we are here for you. Sincerely, Michael Capadona General Manager 518-382-0274 EXT 215 mcapadona@fuccillo.com

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