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Matthews Hyundai of Schenectady - Service Center

Schenectady, NY

4.4
1,443 Reviews

1,443 Reviews of Matthews Hyundai of Schenectady - Service Center

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January 06, 2021

Courteous and helpful employees at the time of service Always find the apt I need for my car services and I’m always seen in a timely manner More

by TORJOEY26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Gagliardi
Jan 09, 2021 -

Matthews Hyundai of Schenectady responded

Thank you for the great review, I am glad you had a first class experience at our dealership. If you need anything please feel free to contact me 518-382-0274 EXT215 or mcapadona@fuccillo.com Michael Capadona General Manager

January 05, 2021

I believe the fellow's name who worked with me was Tram. Very cordial. He made sure to text me when the car was finished as I told him I would be on a conference call and really couldn't be interrupted. Eve More

by CASHLEY626
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tram?
Jan 09, 2021 -

Matthews Hyundai of Schenectady responded

Thank you for the great review, I am glad you had a first class experience at our dealership. If you need anything please feel free to contact me 518-382-0274 EXT215 or mcapadona@fuccillo.com Michael Capadona General Manager

January 03, 2021

Great service friendly staff. I have been buying vehicles from Fucillo for a few years . Mechanic showed a video on the work being done on my vehicle. More

by GUNNARRUSSELLXOXO1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Totaram Ram, Nicholas Fear, Phil Gagliardi
Jan 04, 2021 -

Matthews Hyundai of Schenectady responded

Thank you for the great review, I am glad you had a first class experience at our dealership. If you need anything please feel free to contact me 518-382-0274 EXT215 or mcapadona@fuccillo.com Michael Capadona General Manager

January 01, 2021

Great 1st visit! So glad i purchased the Elantra. Weird that this survey requires a minimum of words used. Needed six more words to complete this survey More

by KIMMIE121671
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Dittmar
Jan 04, 2021 -

Matthews Hyundai of Schenectady responded

Thank you for the great review, I am glad you had a first class experience at our dealership. If you need anything please feel free to contact me 518-382-0274 EXT215 or mcapadona@fuccillo.com Michael Capadona General Manager

January 01, 2021

The staff was friendly, stayed i. Touch throughtout the day regarding the issue they were looking for, the timkng, etc. Service Manager even took a drive with me to see the problem I was referring to when More

by SQ232
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service Center staff, Edderine Brown
Jan 04, 2021 -

Matthews Hyundai of Schenectady responded

Thank you for the great review, I am glad you had a first class experience at our dealership. If you need anything please feel free to contact me 518-382-0274 EXT215 or mcapadona@fuccillo.com Michael Capadona General Manager

December 24, 2020

I was disappointed to learn that they stopped Nitro filling for the Tires. I had bought this lifetime service from them. But, didn’t see any notice from them that they are discontinuing it. More

by navshri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ram
Jan 04, 2021 -

Matthews Hyundai of Schenectady responded

Thank you for the great review, I am glad you had a first class experience at our dealership. If you need anything please feel free to contact me 518-382-0274 EXT215 or mcapadona@fuccillo.com Michael Capadona General Manager

December 22, 2020

Very helpful and accommodating when they can be. They showed to do their best by making sure I was taken care of by arranging a time during the weekend to check my vehicle as a result of a recall letter, More

by kfilangieri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear, Phil Gagliardi, Edderine Brown
Jan 04, 2021 -

Matthews Hyundai of Schenectady responded

Thank you for the great review, I am glad you had a first class experience at our dealership. If you need anything please feel free to contact me 518-382-0274 EXT215 or mcapadona@fuccillo.com Michael Capadona General Manager

December 17, 2020

Scheduled inspection and recall service. The team was prompt. I appreciate the recommendations on items to look out for. I appreciate that they were not pushy! More

by Frank M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear, Phil Gagliardi, Edderine Brown
Dec 18, 2020 -

Matthews Hyundai of Schenectady responded

Thank you for the great review, I am glad you had a first class experience at our dealership. If you need anything please feel free to contact me 518-382-0274 EXT215 or mcapadona@fuccillo.com Michael Capadona General Manager

December 16, 2020

Staff was pleasant to work with, and the cost breakdown was easy to understand. I will definitely be bringing my car back for routine maintenance. More

by Janae S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Gagliardi
Dec 18, 2020 -

Matthews Hyundai of Schenectady responded

Thank you for the great review, I am glad you had a first class experience at our dealership. If you need anything please feel free to contact me 518-382-0274 EXT215 or mcapadona@fuccillo.com Michael Capadona General Manager

December 15, 2020

I cant say enough to tell u how happy we were with the service!! Ram was professional and personable!! The SM helped us when we picked up the car and again very happy with the level of service!! Thank u More

by CATWOMAN5361
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RAM, Timmy Brunette, Michael Capadona, Phil Gagliardi
Dec 18, 2020 -

Matthews Hyundai of Schenectady responded

Thank you for the great review, I am glad you had a first class experience at our dealership. If you need anything please feel free to contact me 518-382-0274 EXT215 or mcapadona@fuccillo.com Michael Capadona General Manager

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