Matthews Hyundai of Schenectady - Service Center

. Philip Gagliardi was friendly and knowledge about my appointment. I always go here because of the service and how I am treated. .All are polite and friendly. appointment. I always go here because of the service and how I am treated. .All are polite and friendly. More

Nick was attentive, knowledgeable and customer oriented in his approach during my appointment. I would most definitely return for service at Fuccillo and ask for Nick Fear by name!! in his approach during my appointment. I would most definitely return for service at Fuccillo and ask for Nick Fear by name!! More

I am always very satisfied with the treatment and service given by the employees at Hyundai. They are always polite and friendly. I will continue to recommend Hyundai. given by the employees at Hyundai. They are always polite and friendly. I will continue to recommend Hyundai. More

Everything went smooth and I loved that I got a video of all that was done to my car with explanations! Nick and his guys are great and professional! all that was done to my car with explanations! Nick and his guys are great and professional! More

Everything went just fine and according to schedule. Staff was friendly and efficient. Work was completed on time and everything was fully explained to me Staff was friendly and efficient. Work was completed on time and everything was fully explained to me More

Was very please with the customer service I received. Phil was very helpful and made things very easy to understand. Like the video Lao. Thanks Phil was very helpful and made things very easy to understand. Like the video Lao. Thanks More

Always a pleasure to work with them. Nick Fear in the service department is great - knowledgeable, professional and always very helpful. The service department is prompt and efficient. service department is great - knowledgeable, professional and always very helpful. The service department is prompt and efficient. More

It was easy to schedule my service appointment and I was taken care of in a timely manner. Didn’t have to wait very long as the vehicle was worked on taken care of in a timely manner. Didn’t have to wait very long as the vehicle was worked on More

Always friendly and professional. I don't mind driving the extra distance. Nick always appears to remember me and the vehicles that we have. Recently just pulled in without appointment and Nick was able the extra distance. Nick always appears to remember me and the vehicles that we have. Recently just pulled in without appointment and Nick was able to fit me in and take care of the vehicle issues. More

About the question below about the expectations of discount, I always find the discount is a direct consequence of inflated price on regular basis. So I answered NO. One thing is that, another dealer discount, I always find the discount is a direct consequence of inflated price on regular basis. So I answered NO. One thing is that, another dealership (Lia) that I used to go washed the car after the service, so the serviced car was always clean too. I kind of miss it. More