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Matthews Hyundai of Schenectady - Service Center

Schenectady, NY

4.4
1,448 Reviews

1,448 Reviews of Matthews Hyundai of Schenectady - Service Center

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October 25, 2021

This review is solely based on Nick in the Service Department. He knows how to handle, address and completely listen to the customer... My 5 Star Review is for him... More

by CHYKO.NANCY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nick / Advisor Service Department
Oct 25, 2021 -

Matthews Hyundai of Schenectady responded

Thank you so much for the review!!! I will pass it along to Nick ASAP!!!!

Nov 01, 2021 -

Matthews Hyundai of Schenectady responded

Thank you for the great review, I am glad you had a first class experience at our dealership. Michael Capadona General Manager

October 24, 2021

There was good service, a nice waiting area, and a friendly customer service rep at the dealership. More

by rc14may
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Habeck
Oct 25, 2021 -

Matthews Hyundai of Schenectady responded

Thank you so much for coming to visit us and the positive feedback!!!

October 23, 2021

Nick handled everything and my loaner was waiting for me. My vehicle came back cleaned and the issue was resolved. More

by Shakion
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
Oct 25, 2021 -

Matthews Hyundai of Schenectady responded

Thank you very much for the kind words!!!

October 23, 2021

Aram was great at the service desk and my repair was done correctly. My car wasn’t trashed. I had to say that to get more than 15 words. More

by Rowdyreda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aram?
Oct 25, 2021 -

Matthews Hyundai of Schenectady responded

Thank you so much for the positive feedback. I will pass this along to Ram.

October 22, 2021

They were very helpful in helping me and giving me the extra discount for what they were doing. When they went to change the air filter they found out that the mice was putting food into the filter and More

by MIANNEL50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Croft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Habeck
Oct 23, 2021 -

Matthews Hyundai of Schenectady responded

Thank you for the great review, I am glad you had a first class experience at our dealership. Michael Capadona General Manager

October 15, 2021

I always bring my car here when I need something done and they always do a good job More

by dsalisbury605
Recommend Dealer
Yes
Employees Worked With
Pat Habeck
Oct 23, 2021 -

Matthews Hyundai of Schenectady responded

Thank you for the great review, I am glad you had a first class experience at our dealership. Michael Capadona General Manager

October 12, 2021

Very hospitable. I do appreciate the service I received and will keep you as my #1 service center. More

by Beverann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Totaram
Oct 12, 2021 -

Matthews Hyundai of Schenectady responded

Thank you so much for the kind words, we appreciate your business!!!

October 12, 2021

Great service with Ram. Considerate from beginning to end of service. My car is working great. More

by kmq1952
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ram
Oct 12, 2021 -

Matthews Hyundai of Schenectady responded

Thank you so much for the feedback, we really appreciate your business!!!

October 06, 2021

Nick Fear understood my concerns and made sure everything was checked out to keep my Lincoln in excellent condition. Only problem is how long it takes to get a service appointment. As the only Lincoln deale More

by RCONNMCONN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
Oct 06, 2021 -

Matthews Hyundai of Schenectady responded

Thank you so very much for the feedback!!! We definitely need additional help!!!

October 06, 2021

Great service. They were able to squeeze me in last min and answer any question I had. More

by Deyaneira.sanchez40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear, NICK CORDI, TYLER TWEET
Oct 06, 2021 -

Matthews Hyundai of Schenectady responded

Thank you so much for the great feedback!!!

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