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Matthews Hyundai of Schenectady - Service Center

Schenectady, NY

4.4
1,448 Reviews

1,448 Reviews of Matthews Hyundai of Schenectady - Service Center

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November 06, 2021

The team is very professional knowledgeable and helpful in all that they engage. The best More

by FRANKLINWASHINGTON57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Clark, LUIS GARCIA, Nicholas Fear, Kevin Keener
Nov 16, 2021 -

Matthews Hyundai of Schenectady responded

Thank you for the great review, I am glad you had a great experience at our dealership. Michael Capadona General Manager

November 06, 2021

Service performed as requested. Detailed explanation upon completion. Very satisfied! Definitely will return for all my service needs! More

by MJD4554
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Totaram Ram, Nicholas Fear
Nov 08, 2021 -

Matthews Hyundai of Schenectady responded

Thank you so much for the kind words!!! We look forward to taking care of all your service needs!!!

November 05, 2021

Great, nice. Would go to again. Thanks. Have a great day. See you in a few months. More

by heatherjoyz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear, Pat Habeck
Nov 16, 2021 -

Matthews Hyundai of Schenectady responded

Thank you for the great review, I am glad you had a great experience at our dealership. Michael Capadona General Manager

November 03, 2021

The service was prompt, clear and VERY courteous. I appreciated the fact that it was done in only a fraction of the estimated time required. More

by TDP020942
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear, Pat Habeck
Nov 03, 2021 -

Matthews Hyundai of Schenectady responded

Thank you so much for the wonderful feedback!!!

Nov 03, 2021 -

TDP020942 responded

You welcome, as the staff was very deserving. Thomas Pierce.

November 03, 2021

Philip was very nice /professional. He explained everything. I also was there for a relatively short time, which was nice. More

by Deedee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip
Nov 03, 2021 -

Matthews Hyundai of Schenectady responded

Thank you so much for the kind words!!!

October 29, 2021

We asked for a 4 wheel alignment and the car is still pulling. We paid over $120 dollars for it and it’s still not right. A little disappointed since we drove an hour to bring it there. Very happy with More

by HollyJohnson9999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear, Pat Habeck
Nov 01, 2021 -

Matthews Hyundai of Schenectady responded

Sorry for your bad experience at our dealership. Michael Capadona General Manager

October 27, 2021

Personnel in the service department is friendly and thorough. They serviced my car in less time than I was told. More

by RACHELFROMMHOLD
Recommend Dealer
Yes
Employees Worked With
Ram
Oct 27, 2021 -

Matthews Hyundai of Schenectady responded

Thank you so much for the kind words.

October 27, 2021

Excellent service, the service tech was friendly and explained the cost and issue with my vehicle. More

by CATC167832
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear, Pat Habeck
Nov 01, 2021 -

Matthews Hyundai of Schenectady responded

Thank you for the great review, I am glad you had a first class experience at our dealership. Michael Capadona General Manager

October 27, 2021

very professional, knows what they are doing, handsome service guys and mechanics hahaha is that 25 words?? More

by kpalmierm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear, Pat Habeck
Nov 01, 2021 -

Matthews Hyundai of Schenectady responded

Thank you for the great review, I am glad you had a first class experience at our dealership. Michael Capadona General Manager

October 25, 2021

The staff in the service center are always very helpful. They communicate clearly so you know what to expect. More

by hillarywendell
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear, Pat Habeck
Nov 01, 2021 -

Matthews Hyundai of Schenectady responded

Thank you for the great review, I am glad you had a first class experience at our dealership. Michael Capadona General Manager

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