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Matthews Hyundai of Schenectady - Service Center

Schenectady, NY

4.4
1,401 Reviews
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1,401 Reviews of Matthews Hyundai of Schenectady - Service Center

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October 12, 2021

Great service with Ram. Considerate from beginning to end of service. My car is working great. More

by kmq1952
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ram
Oct 12, 2021 -

Matthews Hyundai of Schenectady responded

Thank you so much for the feedback, we really appreciate your business!!!

October 06, 2021

Nick Fear understood my concerns and made sure everything was checked out to keep my Lincoln in excellent condition. Only problem is how long it takes to get a service appointment. As the only Lincoln deale More

by RCONNMCONN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
Oct 06, 2021 -

Matthews Hyundai of Schenectady responded

Thank you so very much for the feedback!!! We definitely need additional help!!!

October 06, 2021

Great service. They were able to squeeze me in last min and answer any question I had. More

by Deyaneira.sanchez40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear, NICK CORDI, TYLER TWEET
Oct 06, 2021 -

Matthews Hyundai of Schenectady responded

Thank you so much for the great feedback!!!

October 06, 2021

My car has not been repaired yet, but everyone has been very helpful and courteous. Prices are high, but not overwhelming. It is the cost of doing business. I will update after the repair is complete. More

by Rowdyreda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darn it. Forgot. Young, 6’, short hair…
Oct 23, 2021 -

Matthews Hyundai of Schenectady responded

Thank you for the great review, I am glad you had a first class experience at our dealership. Michael Capadona General Manager

October 04, 2021

The service manager was very courteous & helpful. The service was fast & efficent. I was in & out in less time than was quoted. More

by CSALTROCK
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
Oct 04, 2021 -

Matthews Hyundai of Schenectady responded

Thank you very much for the kind words!!! We appreciate the feedback!!!

October 04, 2021

I really do love the service there they really do work with you and they are very good with letting you know what is going on with every step of what you are there for More

by valleslydia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear, Pat Habeck
Oct 04, 2021 -

Matthews Hyundai of Schenectady responded

Thank you so much for the positive comments, we really appreciate it.

October 02, 2021

Philip Gagliardi was informative and didn’t try to sell anything that wasn’t necessary. He offered refreshments while waiting and kept me aware of the progress. We have always had zero issues with the serv More

by JOHNCOWAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip Gagliardi, Ronald Mateo, Nicholas Fear, Pat Habeck
Oct 04, 2021 -

Matthews Hyundai of Schenectady responded

Thank you so very much for the kind words!!!

October 01, 2021

Phil Gagliardi was great to work with. Service was great. Explained what was needed & work was done fast & correctly More

by Mdn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Gagliardi
Oct 01, 2021 -

Matthews Hyundai of Schenectady responded

Thank you for the great review, I am glad you had a first class experience at our dealership. Michael Capadona

Oct 01, 2021 -

Matthews Hyundai of Schenectady responded

Thank you so much for the kind words, we really appreciate it!!!

September 30, 2021

Appointment was on time and expected duration. Dealership and waiting area could use a polish. More

by NoOne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear, Pat Habeck
Sep 30, 2021 -

Matthews Hyundai of Schenectady responded

Thank you so much for the review!!! We really appreciate it!!

Oct 01, 2021 -

Matthews Hyundai of Schenectady responded

Thank you for the great review, I am glad you had a first class experience at our dealership. Michael Capadona

September 29, 2021

Staff was friendly. The work was performed quickly once the parts were available. The only negative was the multi-day wait for the required parts to arrive More

by MetsFan1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Phil Gagliardi
Oct 01, 2021 -

Matthews Hyundai of Schenectady responded

Thank you for the great review, I am glad you had a first class experience at our dealership. Michael Capadona

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