Matthews Hyundai of Schenectady - Service Center

Great service. Staff polite, friendly and professional. I am happy with the service that was recommended and completed. am happy with the service that was recommended and completed. More

Nick Fear was incredible. He took care of everything. Always get the best service when I have to go to Fuccillo. Always get the best service when I have to go to Fuccillo. More

Took really good care of my vehicle and explained the whole process. Job well done. whole process. Job well done. More

The service that was provided was superior I was there at 9am and back on the road by 11am. Even with the garage being short hand. I really liked the video provided of the work being done. I was greeted with 9am and back on the road by 11am. Even with the garage being short hand. I really liked the video provided of the work being done. I was greeted with a smile and left with a smile. More

There was no drive in bay for service and I was confused s to where to park. The waiting area was very uncomfortable for customers. Not an experience expected for a luxury line of vehicles such as Lincoln. s to where to park. The waiting area was very uncomfortable for customers. Not an experience expected for a luxury line of vehicles such as Lincoln. More

For the past seven years I have been bringing my car back here to be serviced. I find the service managers to be be friendly, fair and honest people. back here to be serviced. I find the service managers to be be friendly, fair and honest people. More

Thank you for the service and not so long wait. Also for communicating with me about my cars needs and not pressuring me into getting work done that isn’t super duper critical. I hate that. communicating with me about my cars needs and not pressuring me into getting work done that isn’t super duper critical. I hate that. More

Piece of trim flew off my car and I had fears that it would not have been covered by Hyundai’s Bumper to Bumper Warranty based on experiences from other Hyundai dealerships of what I heard from friends. would not have been covered by Hyundai’s Bumper to Bumper Warranty based on experiences from other Hyundai dealerships of what I heard from friends. Service Advisor took a look at my car and immediately ordered the part for replacement. Called me to schedule an appointment to remove and replace the trim when the part came in- arrived for my appointment and they were done in 15 mins! While they are farther away from me, the service and “stand by their product” customer care is unparalleled. I will take the extra time to travel to Fuccillo for all my service needs after this experience! More

Very friendly and professional Responding to any questions very promptly Explained everything in plain layman language so that I fully understand easily Overall service was excellent questions very promptly Explained everything in plain layman language so that I fully understand easily Overall service was excellent More

Service manager was very courteous and efficient. My vehicle was taken for service promptly and work was completed in the time he stated. Waiting room was adequate . vehicle was taken for service promptly and work was completed in the time he stated. Waiting room was adequate . More