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Matthews Hyundai of Schenectady - Service Center

Schenectady, NY

4.4
1,450 Reviews

1,450 Reviews of Matthews Hyundai of Schenectady - Service Center

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March 16, 2022

I’ve been there a few times and have always had great service. Ram was especially helpful and always friendly. More

by Mkeefe1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ram
Mar 29, 2022 -

Matthews Hyundai of Schenectady responded

Thank you for the great review, I am glad you had a first class experience at our dealership. Michael Capadona General Manager

March 12, 2022

the advisor nick was very thorough and courteous. the work was completed quickly and efficient. I was very satisfied with the whole process and would most definitely return in the future More

by JTM12449
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
Mar 29, 2022 -

Matthews Hyundai of Schenectady responded

Thank you for the great review, I am glad you had a first class experience at our dealership. Michael Capadona General Manager

March 10, 2022

Professional, courteous service! I have never been happier with the service I received. Thank you! More

by PBROWN10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ram Totaram
Mar 29, 2022 -

Matthews Hyundai of Schenectady responded

Thank you for the great review, I am glad you had a first class experience at our dealership. Michael Capadona General Manager

March 09, 2022

Service was friendly and efficient in spite of a reduced staff. I only waited an hour for service and state inspection. More

by GURNEYTBK2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
Mar 29, 2022 -

Matthews Hyundai of Schenectady responded

Thank you for the great review, I am glad you had a first class experience at our dealership. Michael Capadona General Manager

March 03, 2022

Great response rate, found too many issues with my car. Is did an OK job on the detail. They missed a few key spots under the mats. More

by krstice23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear, Kevin Keener, NICK CORDI
Mar 29, 2022 -

Matthews Hyundai of Schenectady responded

Thank you for the great review, I am glad you had a first class experience at our dealership. Michael Capadona General Manager

February 26, 2022

Nick Fear is my service manager. He is awesome. He always goes above and beyond. More

by Akhtar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
Mar 29, 2022 -

Matthews Hyundai of Schenectady responded

Thank you for the great review, I am glad you had a first class experience at our dealership. Michael Capadona General Manager

February 24, 2022

I was scheduled in a timely manor. Nick got back to us immediately. And best of all my car was ready ahead of schedule. The staff in the showroom and at checkout was attentive and co More

by lisahennet4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
Mar 29, 2022 -

Matthews Hyundai of Schenectady responded

Thank you for the great review, I am glad you had a first class experience at our dealership. Michael Capadona General Manager

February 17, 2022

Our steering wheel had to be replaced due to a manufacturing defect in the stitching on leather (nothing major, just cosmetic). My biggest complaint was the lack of a loaner car. All staff involve More

by WNG3
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
Feb 18, 2022 -

Matthews Hyundai of Schenectady responded

Thank you fort the review. I am glad my Service Manager Phil was able to address and fix all your concerns. Michael Capadona General Manager

February 17, 2022

Prompt and clear very professional and friendly they gave me an excellent experience and were able to meet there time exactly 💯 percent More

by Ronald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
Feb 18, 2022 -

Matthews Hyundai of Schenectady responded

Thank you for the great review, I am glad you had a great experience at our dealership. Michael Capadona General Manager

February 16, 2022

As always, Totoram provided excellent, professional service. He is always ready, willing and able to address any of my questions or concerns. More

by ALLISON854
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Totaram Ram
Feb 18, 2022 -

Matthews Hyundai of Schenectady responded

Thank you for the great review, I am glad you had a great experience at our dealership. Michael Capadona General Manager

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