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Matthews Hyundai of Schenectady - Service Center

Schenectady, NY

4.4
1,377 Reviews

1,377 Reviews of Matthews Hyundai of Schenectady - Service Center

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October 04, 2021

The service manager was very courteous & helpful. The service was fast & efficent. I was in & out in less time than was quoted. More

by CSALTROCK
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
Oct 04, 2021 -

Matthews Hyundai of Schenectady responded

Thank you very much for the kind words!!! We appreciate the feedback!!!

October 04, 2021

I really do love the service there they really do work with you and they are very good with letting you know what is going on with every step of what you are there for More

by valleslydia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear, Pat Habeck
Oct 04, 2021 -

Matthews Hyundai of Schenectady responded

Thank you so much for the positive comments, we really appreciate it.

October 02, 2021

Philip Gagliardi was informative and didn’t try to sell anything that wasn’t necessary. He offered refreshments while waiting and kept me aware of the progress. We have always had zero issues with the serv More

by JOHNCOWAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip Gagliardi, Ronald Mateo, Nicholas Fear, Pat Habeck
Oct 04, 2021 -

Matthews Hyundai of Schenectady responded

Thank you so very much for the kind words!!!

October 01, 2021

Phil Gagliardi was great to work with. Service was great. Explained what was needed & work was done fast & correctly More

by Mdn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Gagliardi
Oct 01, 2021 -

Matthews Hyundai of Schenectady responded

Thank you for the great review, I am glad you had a first class experience at our dealership. Michael Capadona

Oct 01, 2021 -

Matthews Hyundai of Schenectady responded

Thank you so much for the kind words, we really appreciate it!!!

September 30, 2021

Appointment was on time and expected duration. Dealership and waiting area could use a polish. More

by NoOne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear, Pat Habeck
Sep 30, 2021 -

Matthews Hyundai of Schenectady responded

Thank you so much for the review!!! We really appreciate it!!

Oct 01, 2021 -

Matthews Hyundai of Schenectady responded

Thank you for the great review, I am glad you had a first class experience at our dealership. Michael Capadona

September 29, 2021

Staff was friendly. The work was performed quickly once the parts were available. The only negative was the multi-day wait for the required parts to arrive More

by MetsFan1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Phil Gagliardi
Oct 01, 2021 -

Matthews Hyundai of Schenectady responded

Thank you for the great review, I am glad you had a first class experience at our dealership. Michael Capadona

September 28, 2021

Great personal attention.Lousy, dirty waiting area.I Great personal attention. Lousy, dirty waiting area. I hate being there, but great people/work. More

by Sbq
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
Oct 01, 2021 -

Matthews Hyundai of Schenectady responded

Sorry for your bad experience at our dealership. Michael Capadona General Manager

September 25, 2021

Service was prompt and painless!l Always efficient and knowledgeable staff. I have no complaints at all. More

by huncamunca120
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
Oct 01, 2021 -

Matthews Hyundai of Schenectady responded

Thank you for the great review, I am glad you had a first class experience at our dealership. Michael Capadona

September 22, 2021

Excellent service. Nick kept me informed every step of the way. The techs did top notch work on my vehicle. More

by jbb813
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
Sep 25, 2021 -

Matthews Hyundai of Schenectady responded

Thank you for the great review, I am glad you had a first class experience at our dealership. Michael Capadona General Manager

September 22, 2021

Always am very happy with the service department at Fucillo Hyundai. I’m always kept informed. More

by chieflj1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
Sep 25, 2021 -

Matthews Hyundai of Schenectady responded

Thank you for the great review, I am glad you had a first class experience at our dealership. Michael Capadona General Manager

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