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Matthews Hyundai of Schenectady - Service Center
Schenectady, NY
1,414 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,414 Reviews of Matthews Hyundai of Schenectady - Service Center
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January 28, 2025
They had preordered the parts needed for my repair. They were on time and courteous. They completed the repair in a timely manner. Great Dealer and service. They were on time and courteous. They completed the repair in a timely manner. Great Dealer and service. More
by ALONTHEJOB
Verified Customer
January 26, 2025
The service department was very professional and extremely knowledgeable about the maintenance of the vehicle. extremely knowledgeable about the maintenance of the vehicle. More
by PECORAJB
Employees Worked With
January 26, 2025
Dealership had decent wait time. Friendly customer service. Not much more to add than that. Friendly customer service. Not much more to add than that. More
by RDEGONZA
Employees Worked With
January 26, 2025
On January 22nd, 2025, I brought my 2024 Hyundai Kona to Matthews for its first Complementary Service. I was attended to my the Service Advisor (Ms. Dominique Scott-Henry.) Dominique had a lot of presenc Matthews for its first Complementary Service. I was attended to my the Service Advisor (Ms. Dominique Scott-Henry.) Dominique had a lot of presence. She was very professional and courteous. She arranged to have the service completed within one hour. She also explained to me how the complementary service intervals are calculated. So, now I know when to bring my Kona back to Matthews for the next Complementary Service appointment. Thanks, Dominique.... More
by EdColl
Employees Worked With
Dominique Scott-Henry (Service Advisor) 5 Stars....
January 26, 2025
We had been very happy with our service until we took our car in at the end of December. We still haven’t received any of the call-backs that we were promised. car in at the end of December. We still haven’t received any of the call-backs that we were promised. More
by Nanagrady
January 25, 2025
Is a awesome dealer and they got excellent people working there, Simple like Dejon good guy there, Simple like Dejon good guy More
by fuentes.miguel4347
Employees Worked With
January 25, 2025
Had a good experience with Howard. The mechanic had the car in and out within the time Howard said it would be. We have two intermittent issues that were not resolved but were looked The mechanic had the car in and out within the time Howard said it would be. We have two intermittent issues that were not resolved but were looked at. Unfortunately, both issues continue. I am hoping they can find the issues sooner, rather than later. More
by JEFFVANIDERSTINE
Employees Worked With
January 24, 2025
It was fine place which could set appointments on the weekend Nothing else to say weekend Nothing else to say More
by Stenard.john
Employees Worked With
January 24, 2025
Dominique has gone above and beyond to help me. And I appreciate all the hard work the mechanic and technicians did on my car And I appreciate all the hard work the mechanic and technicians did on my car More
by Chimeora
January 23, 2025
Howard did all he could for me. Hyundai corp needs a complete overall in how it handles their dealership recommendations and customer car. Hyundai corp needs a complete overall in how it handles their dealership recommendations and customer car. More
by n.f.antenucci
Employees Worked With
