Back

Matthews Hyundai of Schenectady - Service Center

Schenectady, NY

4.4
1,375 Reviews

1,375 Reviews of Matthews Hyundai of Schenectady - Service Center

Sort by
November 03, 2021

The service was prompt, clear and VERY courteous. I appreciated the fact that it was done in only a fraction of the estimated time required. More

by TDP020942
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear, Pat Habeck
Nov 03, 2021 -

Matthews Hyundai of Schenectady responded

Thank you so much for the wonderful feedback!!!

Nov 03, 2021 -

TDP020942 responded

You welcome, as the staff was very deserving. Thomas Pierce.

November 03, 2021

Philip was very nice /professional. He explained everything. I also was there for a relatively short time, which was nice. More

by Deedee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip
Nov 03, 2021 -

Matthews Hyundai of Schenectady responded

Thank you so much for the kind words!!!

October 29, 2021

We asked for a 4 wheel alignment and the car is still pulling. We paid over $120 dollars for it and it’s still not right. A little disappointed since we drove an hour to bring it there. Very happy with More

by HollyJohnson9999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear, Pat Habeck
Nov 01, 2021 -

Matthews Hyundai of Schenectady responded

Sorry for your bad experience at our dealership. Michael Capadona General Manager

October 27, 2021

Personnel in the service department is friendly and thorough. They serviced my car in less time than I was told. More

by RACHELFROMMHOLD
Recommend Dealer
Yes
Employees Worked With
Ram
Oct 27, 2021 -

Matthews Hyundai of Schenectady responded

Thank you so much for the kind words.

October 27, 2021

Excellent service, the service tech was friendly and explained the cost and issue with my vehicle. More

by CATC167832
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear, Pat Habeck
Nov 01, 2021 -

Matthews Hyundai of Schenectady responded

Thank you for the great review, I am glad you had a first class experience at our dealership. Michael Capadona General Manager

October 27, 2021

very professional, knows what they are doing, handsome service guys and mechanics hahaha is that 25 words?? More

by kpalmierm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear, Pat Habeck
Nov 01, 2021 -

Matthews Hyundai of Schenectady responded

Thank you for the great review, I am glad you had a first class experience at our dealership. Michael Capadona General Manager

October 25, 2021

The staff in the service center are always very helpful. They communicate clearly so you know what to expect. More

by hillarywendell
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear, Pat Habeck
Nov 01, 2021 -

Matthews Hyundai of Schenectady responded

Thank you for the great review, I am glad you had a first class experience at our dealership. Michael Capadona General Manager

October 25, 2021

This review is solely based on Nick in the Service Department. He knows how to handle, address and completely listen to the customer... My 5 Star Review is for him... More

by CHYKO.NANCY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nick / Advisor Service Department
Oct 25, 2021 -

Matthews Hyundai of Schenectady responded

Thank you so much for the review!!! I will pass it along to Nick ASAP!!!!

Nov 01, 2021 -

Matthews Hyundai of Schenectady responded

Thank you for the great review, I am glad you had a first class experience at our dealership. Michael Capadona General Manager

October 24, 2021

There was good service, a nice waiting area, and a friendly customer service rep at the dealership. More

by rc14may
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Habeck
Oct 25, 2021 -

Matthews Hyundai of Schenectady responded

Thank you so much for coming to visit us and the positive feedback!!!

October 23, 2021

Nick handled everything and my loaner was waiting for me. My vehicle came back cleaned and the issue was resolved. More

by Shakion
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
Oct 25, 2021 -

Matthews Hyundai of Schenectady responded

Thank you very much for the kind words!!!

...
49
...