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Matthews Hyundai of Schenectady - Service Center

Schenectady, NY

4.4
1,450 Reviews

1,450 Reviews of Matthews Hyundai of Schenectady - Service Center

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July 08, 2022

My service appointment was a good experience and I was on my way again quickly. Ram is a good guy, good service writer. Thank you. More

by Kylebelden811
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Totaram , Ram
Jul 11, 2022 -

Matthews Hyundai of Schenectady responded

Thank you for the perfect review and your business!

July 06, 2022

Very pleasant staff! To no fault of their own, they weren’t able to fix the problem as they had to order another part. Hopefully, it will be quicker next time now that th More

by WNG3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
Jul 08, 2022 -

Matthews Hyundai of Schenectady responded

Thank you for your patience and the great review! We appreciate your business!

July 01, 2022

Very pleasant staff. Explained service in detail. Waiting are could use a little improvement but coffee was very good! More

by nancya6753
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
Jul 05, 2022 -

Matthews Hyundai of Schenectady responded

We're so glad to hear that overall you had a great experience with us! BIG things are coming in the future to make your visit more comfortable. Thank you for your business!

June 25, 2022

Everyone was great, and they serviced my car exactly like I asked them to. My wait was not very long. More

by kellenberger0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
Jun 29, 2022 -

Matthews Hyundai of Schenectady responded

Thank you for your business and we look forward to serving you again soon!

June 21, 2022

On time pleasant good informationclean area to wait good coffee no other issues no hassles More

by walterwedge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
Jun 29, 2022 -

Matthews Hyundai of Schenectady responded

We're so glad to hear you had a great experience with us! Thank you for the great review and your business!

June 21, 2022

Service went smoothly and Nick was excellent to deal with. I was pleased with the service supp;ied More

by Dac1122
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear, NICK CORDI
Jun 29, 2022 -

Matthews Hyundai of Schenectady responded

We're so glad to hear you had a great experience with our Service Department and Nick! Thank you for your business and the gret review!

June 17, 2022

I had trouble getting through but once I did, Ram was fantastic. He was understanding, patient and professional. More

by John Pratt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ram
Jun 29, 2022 -

Matthews Hyundai of Schenectady responded

Hi John- We apologize that you had a difficult time getting through, but we're glad to hear that Ram could turn that experience into a great one! Thank you for your business!

Jul 01, 2022 -

John Pratt responded

Thank you.

June 14, 2022

Routine service completed timely, no issues with vehicle, very recent transition to Matthews so unable to use app More

by MOMVO8789
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
Jun 29, 2022 -

Matthews Hyundai of Schenectady responded

We're glad to hear that your service experience was a good one overall. Thank you for being patient while we have transitioned to Matthews and soon you will be able to use the Matthews App with ease!

June 10, 2022

New owner, same great service. Service cost less than expected and was done in a timely manner. More

by LCOPPOLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
Jun 29, 2022 -

Matthews Hyundai of Schenectady responded

We're so glad to hear you were satisfied with your visit! Thank you for the great review!

May 30, 2022

They were very. Nice. And explained everything they were doing and how long it would be More

by Ldeb1596
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
Jun 06, 2022 -

Matthews Hyundai of Schenectady responded

Thank you for the great review and being part of the Matthews family. Let me know if you need anything. Michael Capadona General Manager

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