Matthews Hyundai of Schenectady - Service Center

They were very responsive and communicated throughout the day about my vehicle status. Checked with me about pricing and my wishes. Took care of all the things on my list for my car. I was pleased with my f day about my vehicle status. Checked with me about pricing and my wishes. Took care of all the things on my list for my car. I was pleased with my first encounter with Matthews Hyundai More

Service man very friendly and efficient. Remote for tv not working Should clean car in and out Remote for tv not working Should clean car in and out More

Your staff is to be commended for their courteous, helpful and gracious treatment expressed towards me. Thank you helpful and gracious treatment expressed towards me. Thank you More

Nick Fear is a outstanding service advisor,he has always gone out of his way to support me with great service on my past 3 purchases of Hyundai cars I have purchased from this dealer ship..He has a great de gone out of his way to support me with great service on my past 3 purchases of Hyundai cars I have purchased from this dealer ship..He has a great deal of experience that supports this dealership.and is a leader of the service dept. More

They attend it was very helpful and easy to talk. . He took the time to help me with some flowers that I had for my husband‘s grave. This van . He took the time to help me with some flowers that I had for my husband‘s grave. This van More

Nick in the Service Dept. Is absolutely fabulous, he always kept me informed about what was happening with my car. He is a huge asset to your company, always professional an Is absolutely fabulous, he always kept me informed about what was happening with my car. He is a huge asset to your company, always professional and courteous and kind . Thank you For all your help with my car. More

I thought with a new owner that the company would be trustworthy, nope. Your mechanic created a problem that wasn’t there when I came in for a few recalls. trustworthy, nope. Your mechanic created a problem that wasn’t there when I came in for a few recalls. More

I think Matthews has been the best Dealer I have bought a car from and also service for both my Hyundai’s, I recently had a recall with my engine and Nick said I wouldn't get it back for weeks because of De car from and also service for both my Hyundai’s, I recently had a recall with my engine and Nick said I wouldn't get it back for weeks because of Delay of parts which is out of their hands, Guess what I got it back way before he even said it would be done thanks Nick, He also try's to give you the best time that works for you when they service your car, service also gives you an approximate time when it would be done and they are always great at that and if they are going to be longer they will let you know, so Matthews and Service. Thanks Jon More

Very professional and courteous. Pleasure to deal with. Repair was completed faster than expected. Will use again. Pleasure to deal with. Repair was completed faster than expected. Will use again. More

This dealership really surprised me by their professionalism when performing maintenance work on my brakes. They detected a serious engine issue resulting the engine having to be replaced at no professionalism when performing maintenance work on my brakes. They detected a serious engine issue resulting the engine having to be replaced at no cost to me. During this process Nick had maintained contact with providing updates and even provided a loaner vehicle to minimize our situation. I would recommend this dealership to anyone who wants mechanics who go above and beyond. More