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Matthews Hyundai of Schenectady - Service Center

Schenectady, NY

4.4
1,365 Reviews
Call Service Center (518) 347-7966

1,365 Reviews of Matthews Hyundai of Schenectady - Service Center

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April 18, 2022

The service was very good the service manager let me know what was going on and the price of everything. All of the work was done on time. I would definitely continue using their services More

by ANGCOW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
Report | Print
May 09, 2022 -

Matthews Hyundai of Schenectady responded

Thank you for the great review, I am glad you had a great experience at our dealership. Michael Capadona General Manager

April 14, 2022

Always a pleasant experience with the Fuccillo crew. I wouldn’t go anywhere else for purchase or service. More

by LORRISE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Clark, LUIS GARCIA, NICK MEGAS, Nicholas Fear, Michael Capadona, Kevin Keener, Phil Gagliardi, NICK CORDI
Report | Print
Apr 16, 2022 -

Matthews Hyundai of Schenectady responded

I am glad you had a great experience at our dealership. We want all of our customers to have a first class experience. any questions or concerns you can reach me at mcapadona@fuccillo.com or 518-382-0274 EXT 215. Michael Capadona General Manager

April 10, 2022

Service people were friendly and prompt to get me back on the road. Car was out before promised time. More

by RANDSSCAVIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
Report | Print
Apr 12, 2022 -

Matthews Hyundai of Schenectady responded

I am glad you had a great experience at our dealership. We want all of our customers to have a first class experience. any questions or concerns you can reach me at mcapadona@fuccillo.com or 518-382-0274 EXT 215. Michael Capadona General Manager

April 06, 2022

Although I was to early for the maintenance I was informed of 2 recalls on my vehicle and they were taken care of in a timely manner. More

by Dina0403
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
Report | Print
Apr 12, 2022 -

Matthews Hyundai of Schenectady responded

I am glad you had a great experience at our dealership. We want all of our customers to have a first class experience. any questions or concerns you can reach me at mcapadona@fuccillo.com or 518-382-0274 EXT 215. Michael Capadona General Manager

April 05, 2022

I had a problem with my car since day One of purchasing, went to dealership and after few months they ordered the piece. I have to sign up for another appointment. After few weeks, went and they replaced th More

by Hany
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Nicholas Fear
Report | Print
Apr 12, 2022 -

Matthews Hyundai of Schenectady responded

Sorry for your bad experience with Hyundai. Michael Capadona General Manager

Apr 12, 2022 -

Hany responded

I appreciate your kindness, but words can’t fix the car issue!! Unfortunately

Jul 01, 2022 -

Hany responded

I do not recommend the dealership under the new acquisition and management of Mattews, the new owner. I'm unsure if many people did see their ADV for the capital area as " new big something is coming to the area" they were right, the only thing they brought to the area is non-genuine caring about their customers, and I'm not talking about any customers. I'm talking about a loyal customer who has been doing Hyundai for years with Fucccillo, the previous owner. They are really distinguished by not listening to any claim or complaint on the customer's side. And even if they rarely did they won't take it seriously or get back to you.

April 05, 2022

Ram treated us extremely well Thank you so much for your professionalism and great service More

by ZONICK14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ram, Nicholas Fear
Report | Print
Apr 12, 2022 -

Matthews Hyundai of Schenectady responded

I am glad you had a great experience at our dealership. We want all of our customers to have a first class experience. any questions or concerns you can reach me at mcapadona@fuccillo.com or 518-382-0274 EXT 215. Michael Capadona General Manager

April 02, 2022

Work was done quickly and very courteously. As usual they tried to upsell other service More

by SJHOUGH49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
Report | Print
Apr 12, 2022 -

Matthews Hyundai of Schenectady responded

I am glad you had a great experience at our dealership. We want all of our customers to have a first class experience. any questions or concerns you can reach me at mcapadona@fuccillo.com or 518-382-0274 EXT 215. Michael Capadona General Manager

April 02, 2022

Service was performed promptly, the staff was cordial and k was there for a little over an hour More

by JB19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
Report | Print
Apr 12, 2022 -

Matthews Hyundai of Schenectady responded

I am glad you had a great experience at our dealership. We want all of our customers to have a first class experience. any questions or concerns you can reach me at mcapadona@fuccillo.com or 518-382-0274 EXT 215. Michael Capadona General Manager

April 02, 2022

Fast, Friendly and convenient. It was a great experience. They finished in a timely manner. More

by diamond41456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
Report | Print
Apr 12, 2022 -

Matthews Hyundai of Schenectady responded

I am glad you had a great experience at our dealership. We want all of our customers to have a first class experience. any questions or concerns you can reach me at mcapadona@fuccillo.com or 518-382-0274 EXT 215. Michael Capadona General Manager

April 02, 2022

Brought in for oil change. The service was scheduled and completed within 30 or so minutes More

by Riverskier91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
Report | Print
Apr 12, 2022 -

Matthews Hyundai of Schenectady responded

I am glad you had a great experience at our dealership. We want all of our customers to have a first class experience. any questions or concerns you can reach me at mcapadona@fuccillo.com or 518-382-0274 EXT 215. Michael Capadona General Manager

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