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Matthews Hyundai of Schenectady - Service Center
Schenectady, NY
1,315 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,315 Reviews of Matthews Hyundai of Schenectady - Service Center
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July 24, 2024
The people at the service centre are fine, but the person who answered the phone who talked to my wife was TERRIBLE!!! who answered the phone who talked to my wife was TERRIBLE!!! More
by 00SLTC
Verified CustomerEmployees Worked With
July 22, 2024
Service department has been fobvious. The sales department on the other hand not so much. The sales department on the other hand not so much. More
by GenoWarnken
Employees Worked With
July 17, 2024
I brought my car in because it would stop while I was driving. Battery light and engine light would come on and would sometimes turn back on. Had taken it to a few other places and had been told multiple driving. Battery light and engine light would come on and would sometimes turn back on. Had taken it to a few other places and had been told multiple things. I figured the dealership would be able to fix it. They said it was because I needed an oil change. Paid almost $200. Car was still doing it and it wouldn’t turn back on. I had the car towed back to the dealership and was told it would be looked at right away. They “looked” at it and told me they couldn’t figure out what was wrong. I asked them to look at it again because I was scared of driving the car on the highway and getting hit. Same response. When I went to pick up the car it was dead, like no one had looked at it at all. And the car still had the same problem. I took it to another garage and they figured out it was the crankshaft. Something that cost barely anything to fix. I’m so disappointed in this dealership and how they handle their customers. Will never be going back. More
by krystaortega5
Employees Worked With
July 07, 2024
Called while traveling and receiving a check engine alert. The service person told me to check my owners manual for info??? Which one of the 4 books should I start with??? No help or guidance provided. alert. The service person told me to check my owners manual for info??? Which one of the 4 books should I start with??? No help or guidance provided. More
by Lort57
Employees Worked With
Service
July 05, 2024
the people were professional, and understanding was there for inspection and oil change. in an out real fast will be back for my next service. for inspection and oil change. in an out real fast will be back for my next service. More
by AR7981
July 01, 2024
The waiting area was clean and offered free coffee. Chairs were comfortable but worn. Temperature was a little too cold. Chairs were comfortable but worn. Temperature was a little too cold. More
by clgraves
June 29, 2024
Not to well organized. Came in gave him my recall notice that I had appt fir and he said wait till I see if we have the part,I said I don't think they would schedule me if Came in gave him my recall notice that I had appt fir and he said wait till I see if we have the part,I said I don't think they would schedule me if they didn't have the part would they, he laughed and went to check! More
by sbelokopitsky
Employees Worked With
Howard I service dept.
June 27, 2024
Great service! I mistakenly came in for a appointment on the wrong day and Matthews Hyundai specifically Art still took my car in for service and repaired my car. T I mistakenly came in for a appointment on the wrong day and Matthews Hyundai specifically Art still took my car in for service and repaired my car. Thank you Matthew's Hyundai for exceptionnal service. I appreciate it. If asked I would recommend Matthews Hyundai to others for service. - Sincerely a happy Matthews Hyundai customer! More
by KCLOVINLIFE
Employees Worked With
Howard Finley (Art)
