Matthews Hyundai of Schenectady - Service Center

Great response rate, found too many issues with my car. Is did an OK job on the detail. They missed a few key spots under the mats. Is did an OK job on the detail. They missed a few key spots under the mats. More

Nick Fear is my service manager. He is awesome. He always goes above and beyond. He is awesome. He always goes above and beyond. More

I was scheduled in a timely manor. Nick got back to us immediately. And best of all my car was ready ahead of schedule. The staff in the showroom and at checkout was attentive and co Nick got back to us immediately. And best of all my car was ready ahead of schedule. The staff in the showroom and at checkout was attentive and courteous. More

Our steering wheel had to be replaced due to a manufacturing defect in the stitching on leather (nothing major, just cosmetic). My biggest complaint was the lack of a loaner car. All staff involve manufacturing defect in the stitching on leather (nothing major, just cosmetic). My biggest complaint was the lack of a loaner car. All staff involved with our wait was very friendly and courteous. No issues ther however; the overall look of the inside could use a major facelift. More

Prompt and clear very professional and friendly they gave me an excellent experience and were able to meet there time exactly 💯 percent me an excellent experience and were able to meet there time exactly 💯 percent More

As always, Totoram provided excellent, professional service. He is always ready, willing and able to address any of my questions or concerns. service. He is always ready, willing and able to address any of my questions or concerns. More

My car came in for an oil change and tire rotation on my first service for my lease. The service advisor explained an open recall for my vehicle, and i authorized it to be performed. The recall work involve first service for my lease. The service advisor explained an open recall for my vehicle, and i authorized it to be performed. The recall work involved an ECM software update. During this update, the software crashed, which left my vehicle completely disabled. The service team apologized for the inconvenience and offered a rental car while the ECM was replaced. The work was completed within 24 hours, and my car was working perfectly. More

I think Fuccillo has been the best Dealer I have bought a car from and also service for both my Hyundai’s, They also try to give you the best time that works for you when they service your car service also g car from and also service for both my Hyundai’s, They also try to give you the best time that works for you when they service your car service also gives you an approximate time when it would be done and they are always great at that and if they are going to be longer they will let you know, so Fuccillo Hyundai and Service Thanks Jon More

My service writer navigated through a complex warranty issue. He was able to gain approval for a major warranty repair. The technision that did the work did an excellent and complete job. In the process f issue. He was able to gain approval for a major warranty repair. The technision that did the work did an excellent and complete job. In the process found an issue I was unaware of and took care of it in the process More

Parking was a little awkward, but service was fast. Was going to possibly be an hour long but was 30 min getting my ABS fixed in my Genesis. Good service. going to possibly be an hour long but was 30 min getting my ABS fixed in my Genesis. Good service. More