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Matthews Hyundai of Schenectady - Service Center

Schenectady, NY

4.4
1,316 Reviews

1,316 Reviews of Matthews Hyundai of Schenectady - Service Center

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June 21, 2022

On time pleasant good informationclean area to wait good coffee no other issues no hassles More

by walterwedge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
Jun 29, 2022 -

Matthews Hyundai of Schenectady responded

We're so glad to hear you had a great experience with us! Thank you for the great review and your business!

June 21, 2022

Service went smoothly and Nick was excellent to deal with. I was pleased with the service supp;ied More

by Dac1122
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear, NICK CORDI
Jun 29, 2022 -

Matthews Hyundai of Schenectady responded

We're so glad to hear you had a great experience with our Service Department and Nick! Thank you for your business and the gret review!

June 17, 2022

I had trouble getting through but once I did, Ram was fantastic. He was understanding, patient and professional. More

by John Pratt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ram
Jun 29, 2022 -

Matthews Hyundai of Schenectady responded

Hi John- We apologize that you had a difficult time getting through, but we're glad to hear that Ram could turn that experience into a great one! Thank you for your business!

Jul 01, 2022 -

John Pratt responded

Thank you.

June 14, 2022

Routine service completed timely, no issues with vehicle, very recent transition to Matthews so unable to use app More

by MOMVO8789
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
Jun 29, 2022 -

Matthews Hyundai of Schenectady responded

We're glad to hear that your service experience was a good one overall. Thank you for being patient while we have transitioned to Matthews and soon you will be able to use the Matthews App with ease!

June 10, 2022

New owner, same great service. Service cost less than expected and was done in a timely manner. More

by LCOPPOLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
Jun 29, 2022 -

Matthews Hyundai of Schenectady responded

We're so glad to hear you were satisfied with your visit! Thank you for the great review!

May 30, 2022

They were very. Nice. And explained everything they were doing and how long it would be More

by Ldeb1596
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
Jun 06, 2022 -

Matthews Hyundai of Schenectady responded

Thank you for the great review and being part of the Matthews family. Let me know if you need anything. Michael Capadona General Manager

May 22, 2022

Not happy. Was told it'll be 3 weeks bc no mechanic to do service, which is under warranty. Also told no rental available. I need a car to get to work! More

by doreen.tenace
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ran?
Jun 06, 2022 -

Matthews Hyundai of Schenectady responded

Sorry for your bad experience let me know if I can assist you. mcapadona@matthewsauto.com or 518-347-7966 EXT 215. Michael Capadona General Manger

May 21, 2022

Apology was issued before work started and it came to be that the work was done fast and very accommodating. More

by LSR2224
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
Jun 06, 2022 -

Matthews Hyundai of Schenectady responded

Thank you for the great review and being part of the Matthews family. Let me know if you need anything. Michael Capadona General Manager

May 20, 2022

They were very prompt and quick. Very comfortable waiting area. Staff very friendly and thorough More

by SISTERCOLLEEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
Jun 06, 2022 -

Matthews Hyundai of Schenectady responded

Thank you for the great review and being part of the Matthews family. Let me know if you need anything. Michael Capadona General Manager

May 18, 2022

Ram called me when he said he would call me he told me the truth of how long it was going to be to repair my car and for that I appreciate it. A little sidenote I had my car detailed there and I was u More

by chelliebrat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ram, Nicholas Fear
Jun 06, 2022 -

Matthews Hyundai of Schenectady responded

Thank you for the great review and being part of the Matthews family. Let me know if you need anything. Michael Capadona General Manager

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