Matthews Hyundai of Schenectady - Service Center

Everything was great no complaints. Service was good. Not a long wait time.good experience Service was good. Not a long wait time.good experience More

Easy to work with and to talk and answer all my questions, just time consuming with waiting for a new engine questions, just time consuming with waiting for a new engine More

Amy in Internet Sales ROCKS. I had 2 weeks worth of headache confirming a rustproof/undercoating service and through multiple frustrating calls finally got to Amy and she went t I had 2 weeks worth of headache confirming a rustproof/undercoating service and through multiple frustrating calls finally got to Amy and she went totally out of her way to fix it and call me back. She should be running the place. This wasn't even in her job description, but she really turned the situation around and made the dealership shine. I hope the service turns out well. Thanks Amy I wish I bought my car from you! More

Got me in, got me out, service completed. What more can anyone ask of them. What more can anyone ask of them. More

Overall I felt the service was pretty good The service person who assisted me did a quick check of my vehicle and based on the service I requested, I was provided with an estimated time of approximately 9 person who assisted me did a quick check of my vehicle and based on the service I requested, I was provided with an estimated time of approximately 90 minutes. As I was waiting. I received an email which contained a service inspection link. The service was completed right around the estimated time. The service person also referenced a recall notice I received approximately a week prior to my appointment. I let him know I checked out my vehicle and after confirming the recall didn’t affect my vehicle, I was able to mail it in. Before leaving, he went over the work order with me. More

I am very happy with the way I am treated at Matthews. Nick Frear was my lead helper and he’s always been very good. Nick Frear was my lead helper and he’s always been very good. More

The work was eventually finished, but I was told the tire would be replaced that Tuesday and I was held up until Thursday with no car and no discount given for the wait would be replaced that Tuesday and I was held up until Thursday with no car and no discount given for the wait More

Took 6 days to somewhat come up with a repair, I was not satisfied with their work at all satisfied with their work at all More

this is the very first hyundai ive ever owned so i picked matthews because it was the closest to my home. i know i made the right choice. outstanding service matthews because it was the closest to my home. i know i made the right choice. outstanding service More

They were wonderful and helped me every step of the way! Great place to go. Great place to go. More