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Matthews Hyundai of Schenectady - Service Center

Schenectady, NY

4.4
1,315 Reviews

1,315 Reviews of Matthews Hyundai of Schenectady - Service Center

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September 25, 2024

Very helpful and explained all. Very timely and kept me updated throughout appt. Showed pictures on iPad as well. More

by Schdyblinds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dejon Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Howard Finley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Matthews Hyundai of Schenectady responded

Hi-Thank you for the 5 Star Review and your business!

September 22, 2024

This is the first time I’ve used Matthews Hyundai. They went above and beyond servicing my vehicle. From the making of the appointment to them doing the repair. I highly recommend them! More

by ALONTHEJOB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Howard Finley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Matthews Hyundai of Schenectady responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

September 21, 2024

I was told ahead of time how long it would be smd about how much and I could keep track on my phone. More

by JAMJU2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dejon Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Howard Finley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Matthews Hyundai of Schenectady responded

Hi-Thank you for the 5 Star Review and your business!

September 15, 2024

Dealership was friendly and well paced seek by as how when I first arrived they had had a power outage from the weather that day. More

by dshsea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Mascari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Capadona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dejon Lewis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Matthews Hyundai of Schenectady responded

Hi-Thank you for the 5 Star Review and your business!

September 07, 2024

The are doing so good and the Customer service is nice thanks to take care of my car. Thanks More

by amad203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dejon Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Howard Finley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Matthews Hyundai of Schenectady responded

Hi, Thank you for the perfect review!

September 06, 2024

Very clean environment, extremely polite staff, nice waiting area, and quick service was provided. Thanks! More

by Ella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dejon Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Howard Finley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Matthews Hyundai of Schenectady responded

Hi Ella, Thank you for the 5 Star Review and your business!

September 02, 2024

Came in for warranty maintenance that was free to me. A great experience. Thank you! More

by kevin.jones1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dejon Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Matthews Hyundai of Schenectady responded

Hi Kevin, We’re so glad to hear you had a great experience with us! We appreciate your business and the 5 Star Review!

September 02, 2024

Dominique was great. Very professional. Service was completed on time as promised. Will purchase a vehicle here again. More

by Me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominique
Sep 09, 2024 -

Matthews Hyundai of Schenectady responded

Hi, We’re so glad to hear you had a great experience with Dominique! We appreciate your business.

August 30, 2024

I gave a mediocre comment because they do not use their texting or calling efficiently. I needed to call to find out the status of my car once again as texts were not updated. Unfortunately my car could no More

by Mrfixit83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominique
Sep 09, 2024 -

Matthews Hyundai of Schenectady responded

Hi, Thank you for your feedback. Our goal is that every Customer leave satisfied and we apologize that you did not. We’d like the opportunity to speak with you in hopes to learn from our mistakes, at your earliest convenience please reach out to us at TellUs@matthewsauto.com

August 28, 2024

This was our first time experience with service. Dominique was very helpful. I liked the status text to check during the day. More

by fooshie2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominique
Aug 29, 2024 -

Matthews Hyundai of Schenectady responded

Hello, We’re so glad to hear you had a great experience with Dominique! Thank you for your business and the great review!