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Matthews Hyundai of Schenectady - Service Center
Schenectady, NY
1,316 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,316 Reviews of Matthews Hyundai of Schenectady - Service Center
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Verified Customer
August 24, 2023
Nicholas Fear is one of the best Service Advisor Managers that I have ever worked with. He is very knowledgeable and right to the point. I highly trust his expertise as he reminds me of my father who was als that I have ever worked with. He is very knowledgeable and right to the point. I highly trust his expertise as he reminds me of my father who was also a mechanic. I will not go to any other Hyundai dealer in the Capital District. Getting a service appointment is usually within 2 weeks or sooner, not months like the others. Highly recommend Matthew’s Hyundai of Schenectady. More
by Very Satisfied Saratogian
Employees Worked With
Nicholas Fear
August 15, 2023
Inspection very fast this time. Pleased with the job. More important she said it would be done in an hour & IT WAS!!!! Pleased with the job. More important she said it would be done in an hour & IT WAS!!!! More
by AEMOY74
Employees Worked With
August 13, 2023
My personal advisor in the service department was great, but other employees, within the dealership, were rude/disrespectful over the phone regarding my 2 month wait for a part & lack of a loaner. but other employees, within the dealership, were rude/disrespectful over the phone regarding my 2 month wait for a part & lack of a loaner. More
by ELINENDOLL1
Employees Worked With
Nicholas Fear
August 12, 2023
Great job repairing car first time. thank you. Very professional job. Will be back in the future. thank you. Very professional job. Will be back in the future. More
by Yaffe
August 10, 2023
Great service manager, estimated time of repair was excellent. Waiting room clean. Call at least 3 weeks prior to sevice, especially state inspection. excellent. Waiting room clean. Call at least 3 weeks prior to sevice, especially state inspection. More
by CCOLPOYS
Employees Worked With
Nicholas Fear
August 05, 2023
This visit was quite quick and easy. I described the issue I was having and ehe causes for the symptoms. They then completed their diagnosis, give me the parts needed and pricing, and ha I described the issue I was having and ehe causes for the symptoms. They then completed their diagnosis, give me the parts needed and pricing, and had it completed in a day. Very happy. More
by Taylor.roberts09
Employees Worked With
Mark Wells
August 04, 2023
Service manager was very polite and helpful. All the work was done in a timely manner. The cost matched the original quote All the work was done in a timely manner. The cost matched the original quote More
by LMESCHINO
Employees Worked With
I’m sorry. I don’t know the name of the service manager.
August 02, 2023
Matthew's Hyundai of Schenectady provides fast and helpful service. No surprises, I got what I came for and left in a reasonable amount of time. helpful service. No surprises, I got what I came for and left in a reasonable amount of time. More
by ryanjonesp10
Employees Worked With
Mark Wells
July 31, 2023
I enjoyed working with all I had contact with. They got the deal done! The physical plant could use some sprucing up and modernization. Johnny, Qui,and Connor were terrific! They got the deal done! The physical plant could use some sprucing up and modernization. Johnny, Qui,and Connor were terrific! More
by champsdl
