Matthews Hyundai of Schenectady - Service Center

Well satisfied with the service Being a person of few words I will say that I received a Courteous welcome to the service department and the representative was very pleasant. The mat Being a person of few words I will say that I received a Courteous welcome to the service department and the representative was very pleasant. The matters to be handled were discussed and the service was performed in an efficient and timely manner. More

satisfying easy and complete. The only complaint is after I met with the service rep. He completed the scheduling and paperwork. I then received numerous emai easy and complete. The only complaint is after I met with the service rep. He completed the scheduling and paperwork. I then received numerous emails and a couple of phone calls reminding me and thanking me for my service appointment. These were very annoying. More

Define appointment There is no complaint with the service desk staff. An 11:00 "appointment" for oil & filter change with tire rotation-took 2.5 hours. If you are going There is no complaint with the service desk staff. An 11:00 "appointment" for oil & filter change with tire rotation-took 2.5 hours. If you are going schedule "appointments" for service, perform the service at the scheduled time. Then I stood at cashier window with no service while 5 employees discussed what they were eating for lunch. Finally a woman, who entered the office from the sales room, assisted me in paying my bill. More

Exceptional Service The service team at Fuccillo Licoln Hyundai are top notch professionals. As well as their sales team. My 2017 Hyundai Sante Fe Sport is my second purc The service team at Fuccillo Licoln Hyundai are top notch professionals. As well as their sales team. My 2017 Hyundai Sante Fe Sport is my second purchase from the Fuccillo Auto Group. More

Enginee Bring my car in the engine has a ticking noise cold and under acceleration and at idle they have a car today tell me they can’t hear the noise I go p Bring my car in the engine has a ticking noise cold and under acceleration and at idle they have a car today tell me they can’t hear the noise I go pick up car start the car in a parking lot and it’s making a noise one service advisor comes out he can hear The noise and tells me it’s not bad enough another service advisor comes out rude And with an attitude tells me and it’s injector chec and with an attitude tells me and it’s injector tick I’ve been a mechanic for over 30 years I know the difference between a problem and an injector t i’ve been a mechanic for over 30 years I know the difference between a problem and injector tick The service manager comes out and tells me the noise isn’t bad enough and they won’t fix the engine What is the sense of having 100,000 mile warranty More

Navigator service My experience at Fuccillo’s Lincoln store could not have been better. Phil Gagliardi is a seasoned service specialist, relates to the customer with th My experience at Fuccillo’s Lincoln store could not have been better. Phil Gagliardi is a seasoned service specialist, relates to the customer with the skills, knowledge, personability and professionalism that make a trip to the service department a smooth seamless transaction. The value of the Lincoln product, combined with the Fuccillo brand’s reputation, exceeded all my expectations. More

The service people checked the oil in my car. They were very nice and explained everything to my husband an me. They did top off the oil. I am not sure who I worked with except for the manager Ph They were very nice and explained everything to my husband an me. They did top off the oil. I am not sure who I worked with except for the manager Phil. More

Nick consistantly goes above and beyond The service team has done an excellent job led by Nick as a spokes person. He martians self control with some times rude and nasty people. Very Profes The service team has done an excellent job led by Nick as a spokes person. He martians self control with some times rude and nasty people. Very Professional. More

Great experience from start to finish! Always feel welcome here everyone is friendly and upbeat. Don Grounds is my sales person he got me the price I wanted and spent over an hour with me g Always feel welcome here everyone is friendly and upbeat. Don Grounds is my sales person he got me the price I wanted and spent over an hour with me going over everything in the car extremely knowledgeable! This is my second Lincoln I bought from them, the service department is great never had an issue with dealing with them. The car was perfect when they delivered it to me. Great experience in every way I will most defiantly return and would recommend them to anyone that is buying a car. More

Steve Clark is the BEST Steve Clark is one of the most outstanding employees that Hyundai Lincoln of Schenectady has. He is always there to greet me with a smile and always m Steve Clark is one of the most outstanding employees that Hyundai Lincoln of Schenectady has. He is always there to greet me with a smile and always makes sure I receive the service that I need. His friendliness and compassionate qualities further assures me that I will always be taken care of. Thanks for being such a great person! ~Sherry Calautti More